Bromley Healthcare is a community interest company providing a wide range of services including community nursing services such as district nursing, health visiting to specialist nurses, as well as therapy services for children, young people and adults. Being born from NHS Bromley’s community provider unit we have been providing community services to the people of Bromley for many years and we have a wealth of experience.

Bromley Healthcare is a great place to work. The unique way we deliver services and offer everyone who works here a voice, means that your career with us will be rewarding. Social Enterprises are a fairly new and exciting way to deliver healthcare, offering many of the traditional advantages of the NHS (such as excellent training and development) with the freedom for innovation by being able to reinvest any surpluses we make into the community.

Priority consideration will be given to Bromley Healthcare staff formally identified as being at risk.

Please note that for positions that require you to drive as part of your job role we will be asking for evidence of business insurance. 

 

Job overview

 

Learning and Development Business Coordinator

Band 4 - £26,447 - £28,780 Inclusive of HCAS

The post holder will join our Learning and Development team in delivering key employee development and support priorities of Bromley Healthcare.

The primary purpose will be to support the development, coordinate and oversee a range of existing professional training programmes, project manage admin processes for bespoke training projects, maintain strong stakeholder relationships, report on core L&D data, display exemplary attention to detail and provide excellent customer service.  In addition, you will also provide project and admin support to the Strategic Advisor for People and the Learning and Development Lead in specific OD and L&D initiatives.

As this is a busy and varied role, the post holder will have exceptional organisation skills, with a high attention to detail, the ability to multitask with the ability to work to key deadlines. They will also be comfortable communicating at all levels and be a proficient user of Microsoft Office, in particular Outlook and Excel.

This is a highly visible role with the expectation to champion L&D and OD service delivery function across Bromley Healthcare.

 

Main duties of the job

 

• Oversee the development and maintenance of effective administrative systems and processes to ensuring an efficient and skilled administrative support to the L&D team enabling effective development opportunities for Bromley Healthcare.

 

• Provide effective leadership and management for the L&D Administrators, ensuring that all staff are supported, appraised, valued, developed and challenged, in line with the organisation’s HR policies and procedures

 

• Be responsible for collating all L&D data reporting and sending to required teams and stakeholders to subsequent reporting groups (such as Health Education England, Information team and executive subgroups)

 

• Produces management information for L&D and People team dashboards, helping us understand the impact of the training we deliver.

Further duties can be seen on the attached Job Description

 

Working for our organisation

 

Bromley Healthcare is a community interest company providing a wide range of services including community nursing services such as district nursing, health visiting to specialist nurses, as well as therapy services for children, young people and adults. 

Bromley Healthcare is a great place to work. The unique way we deliver services and offer everyone who works here a voice, means that your career with us will be rewarding.

Social Enterprises are a fairly new and exciting way to deliver healthcare, offering many of the traditional advantages of the NHS (such as excellent training and development) with the freedom for innovation by being able to reinvest any surpluses we make into the community.

Salary is dependant on NHS experience and current banding/pay point, applicants from outside the NHS will receive the start point of the salary scale in line with NHS terms & conditions.

Excellent benefits package available including various pension schemes, discounted gym membership, cycle to work scheme, discounted electronics, access to EAP, high street discounts, Blue Light Card eligibility, opportunity to apply for low interest personal loans and an excellent lease car scheme and we are constantly looking to expand our staff benefits.

 

 

 

Detailed job description and main responsibilities

Clinical Skills Facilitator - JOB DESCRIPTION

JOB DETAILS

Directorate

People & Development

Service

Learning and Development

Post Title

L&D Business Coordinator

Staff Group

Admin & Clerical

Band

4

Reports to

Head of Learning and Development

Accountable to

Strategic Advisor People and Systems

Number of Direct Reports

1-2

Overall Headcount Responsibility

Nil

Budget Responsibility (£)

Nil

 

KEY RELATIONSHIPS

Internal:

·        People & Development Team (L&D, HR and Recruitment)

·        Learning and Development Team

·        Professional Heads of Services

·        Service Team Leaders

·        Finance Team

External:

·       Higher Education Institution (HEIs)

·       HEE

·       External Training Providers

·       Other Learning and Development Departments in other partner organisations

 

JOB SUMMARY

The post holder will join our Learning and Development team in delivering key employee development and support priorities of Bromley Healthcare.

 

The primary purpose will be to support the development, coordinate and oversee a range of existing professional training programmes, project manage admin processes for bespoke training projects, maintain strong stakeholder relationships, report on core L&D data, display exemplary attention to detail and provide excellent customer service.  In addition, you will also provide project and admin support in specific OD and L&D initiatives.

 

As this is a busy and varied role, the post holder will have exceptional organisation skills, with a high attention to detail, the ability to multitask with the ability to work to key deadlines. They will also be comfortable communicating at all levels and be a proficient user of Microsoft Office, in particular Outlook and Excel.

 

This is a highly visible role with the expectation to champion L&D and OD service delivery function across Bromley Healthcare.

 

 

MAIN DUTIES AND RESPONSIBILITIES

•        Oversee the development and maintenance of effective administrative systems and processes to ensuring an efficient and skilled administrative support to the L&D team enabling effective development opportunities for Bromley Healthcare.

 

·        Provide effective leadership and management for the L&D Administrators, ensuring that all staff are supported, appraised, valued, developed and challenged, in line with the organisation’s HR policies and procedures

 

•        Be responsible for collating all L&D data reporting and sending to required teams and stakeholders to subsequent reporting groups (such as Health Education England, Information team and executive subgroups)

 

•        Produces management information for L&D and People team dashboards, helping us understand the impact of the training we deliver.

 

•        Report on training activities, unresolved issues, threats and planned activities monthly.

 

•        Facilitate the special / external training & funding requests liaising with the Head of Learning and Development

 

•        To organise away days and planning days for teams within Bromley Healthcare.

 

•        Analyse data to identify themes and trends that will help shape choices around future learning we deliver, and the ways in which we deliver it.

 

•        To co-ordinate the response and provision of ad-hoc reports and requests.

 

•        Contribute to L&D / OD projects and provide support for the delivery of people plan initiatives.

 

•        Provide OD project development and implementation support and admin for Head of Learning and Development.

 

•        To facilitate internal OD and wellbeing initiatives such as the annual staff survey, staff forum, Health & Wellbeing weeks and challenges.

 

•        Facilitate the learning needs analysis in line with Bromley Healthcare business plans, clinical governance agenda and Personal Development Plans.

 

•        Be a partial approver for Health Roster creating an auto roster and maintaining any changes.

 

•        Use a high level of IT skills to produce quality presentations and documentation to support the work of the L&D team.

 

•        To provide project support to the senior team. This involves developing databases to record project information. Checking and analysing information and presenting this in different formats to members of the senior team.

 

•        To facilitate meetings L&D led meetings (Education & Development Funding panel, Strategic Workforce & Development group and Staff Forum) preparing agendas & papers and minute meetings as required.

 

•        Coordinate the focal point appraisal period proving comms, technical support and reminders throughout the year.

 

•        Coordinate the procurement of new training providers ensuring quality and value for money.

 

•        To respond to email, telephone enquiries and written enquiries using a high level of initiative and responding in a confidential and sensitive manner and action in the appropriate way.

 

•        Support the L&D team by proficient use of the Learner Management platforms.

 

•        To assist learners in supported eLearning workshops, support on-line facilitation and the delivery of other learning interventions to maximise learning.

 

•        Provide training to managers, administrators and learners on L&D systems and processes.

 

•        Review & update the L&D portal web pages for the L&D team.

 

•        Responsible for facilitating the L&D budget which includes raising and coding invoices under delegated responsibilities on oracle.

 

MANDATORY REQUIREMENTS FOR ALL ROLES

The post holder has a responsibility to safeguard children, young people and adults at risk and will be trained to the appropriate level as determined by the post.

The post holder is expected to demonstrate the values of Bromley Healthcare including;

 

·        Constantly improve our services

·        Treat others as we would like to be treated

·        Hit our targets

 

The post holder is expected to work within the requirements of the 6 C’s – Care, Compassion, Competence, Communication, Courage and Commitment.

The post holder is expected to comply with all Bromley Healthcare’s relevant policies, procedures and guidelines; including the appropriate code (s) of conduct associated with this post.

 

The job description reflects the immediate requirements and objectives of the post. This is not an exhaustive list of duties and responsibilities and the post holder may be required to undertake other duties which fall within the grade of the job, as directed by the line manager. This job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.