House Manager

Fantastic Development
01 Dec 2021
29 Dec 2021
Part Time
Contract Type
House Manager
Development Name: Waterford Place, Chippenham
Salary: GBP17,635.49 per annum
Hours: 30 hours per week - Monday to Friday
About the Role of a House Manager
We are seeking a passionate and customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. A House Manager is a diverse role encompassing front of house management, facilities, event coordination and customer service.
Some of the House Manager duties within this role include:
* Helping Homeowners settle into their new home.
* Providing a professional front of house service and welcome all visitors in a friendly manner.
* Being available to all Homeowners to offer help, support and advice as necessary.
* Promoting good communications between the Homeowners and their families, and our partners and suppliers who provide support and other services.
* Managing the development -, gardens and grounds - in an efficient and effective manner such that a safe, secure, well maintained and pleasant environment is provided for our Homeowners.
* Dealing with emergency situations as they arise in a professional way.
* Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.
The successful candidate will have the following key competencies:
* Excellent communication skills with a real "can do" attitude.
* Extensive experience in a professional customer service orientated position.
* A professional approach with high quality standards.
* To be reliable and flexible to deal with out of hour's calls and emergencies on the development.
* Thrives in a busy a varied role, where every day will be different.
* Be resilient and can problem solve effectively.
* An awareness of basic Health and Safety will be a distinct advantage.
* A good level of computer literacy including Microsoft Word and Outlook.
* Previous/current work based first aid qualifications will be an advantage.
As part of McCarthy & Stone Management Service, a successful and fast expanding national company, you'll get all the support you need to help you meet your career goals.
Apply Today!
Our Values - PRIDE - Passion / Responsibility / Innovation / Determination / Excellence
Our purpose at McCarthy Stone is to champion the role, wellbeing and happiness of older people in society. We aim to create a better understanding and appreciation of older people and play our part in helping them to live happy and healthy lives. To support our purpose we require all of our front-line colleagues and those in care and support to be fully vaccinated in line with the government policy on care homes. Please be prepared to provide evidence of your vaccination status on successful application for this role