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Retail Assistant

Employer
NATIONAL TRUST
Location
United Kingdom
Salary
8.91ph
Closing date
8 Dec 2021

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Sector
Creative Arts & Design
Hours
Part Time
Flexibility
Flexible working available
Contract Type
Permanent

Summary

Working within a bustling atmosphere as part of passionate team this role as a Retail Assistant plays a core part in providing fantastic customer service.

The Hours: 16 hours per week

The Salary: GBP8.91 per hour

Duration: Permanent

What it's like to work here

Ickworth House is a beautiful place, with amazing gardens and great outdoors, near to Bury St Edmunds town centre. Working here makes a massive difference to the wellbeing of us all, and it helps to create an environment of friendship and support from all the other departments of the property.

You'll be joining a small team of friendly and supportive colleagues and volunteers, supporting the Retail Manager and Team Leader with the day to day tasks.

The shop welcomes our visitors in the West Wing as well as in the plant shop, and we are really proud that we have products that reflect the values of the Trust and our partners. The National Trust is a conservation charity and we try our best to show it in the amazing products that we sell in our shops as well in the great relationships that we create with our visitors.

What you'll be doing

With your love of working with people and desire to provide an excellent service, you'll acknowledge, welcome and engage every visitor, offering them help and advice with their purchases. This means maintaining a thorough knowledge of our products, so you're always on hand to help, and by ensuring that all stock is correctly priced and the shop is maintained to a high standard.

The day to day tasks will include replenishment, stock delivery, customer service, add on sales and remerchandising if necessary.

As a key member of our retail team, you'll maximise the profit and sales generated at our special place, by ensuring that every opportunity is taken to increase our sales and average customer spend. When interacting with our customers, you'll inform them of the amazing work we are doing, and what their money is funding - whether this is financing local projects or promoting our national strategy, cause and membership offer.

Please also read the full role profile, attached to this advert.

Who we're looking for

You'll be:

  • Helpful & Friendly
  • Customer focused with a positive attitude
  • Enthusiastic with a willingness to learn
  • A team player, but also can work on your own initiative

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