Are you ready to put your computer skills to good use? We help families planning important life events, so our work makes a truly positive difference to people's lives.

This is a great opportunity for someone naturally quick with computers and with an eye for detail, to work with a fast-growing tech company. We create short, personalised media products for customers using photos, videos and music of their choice. You'll work with our 25-strong media team, as part of a larger team of 90 lovely people - everyone always comments how nice and friendly everyone who works here is, and over 90% of our team say they're really happy here.

Working remotely, this is a part-time role, with the option to work flexible hours after passing probation. So this role can fit really well around other freelance work.

Media Agent Responsibilities:

Working with the media team to ensure effective processing of inbound workload
Editing online video content, carefully following company guidelines
Ensuring top quality and detailed service which upholds the company standards, and the needs of our end-user customer
Media Agent Requirements:

Fast natural computer skills
An eye for detail
A belief in delivering the best service for customers
The ability to work on own initiative and support fellow colleagues
Experience with Adobe Creative Cloud software, such as After Effects, Premiere Pro - useful but not essential
Excellent knowledge of Microsoft Office applications including Word and Excel as well as other Windows-based applications
As you're working from home you will need a decent modern computer and fast internet (minimum 5Mb download, 2Mb upload)
You will need a proactive approach, working with other team members to understand the needs of our customers. You'll have shared responsibility for making sure all our customers are fully supported and happy with the service we provide. We're great at what we do, so you've got a good base to start from!

About Us:

Vivedia are an audio-visual tech business based in Sheffield with customers across the UK. Our main services are music, live webcasting and video tributes. We've grown enormously in the past few years as a result of a customer-focused approach and great customer service and we're now hiring for smart, motivated people to join our media team.

Location: Remote
Contract Type: Permanent
Hours: Part Time
Salary: between GBP9.62 and GBP10.00/hour, depending on experience
Benefits: 25 days annual leave, plus bank holidays (pro rata). Flexible hours. Annual bonus, based on company performance. Regular and interesting team socials. Relaxed working environment with significant autonomy. Premium computers, equipment and desks. Employee assistance programme. Life event support: GBP1,000 first-time buyers allowance, GBP250 close bereavement allowance, GBP250 baby bonus, GBP250 marriage allowance

You may have experience of the following: Video Producer, Marketing, Video Production, Media Production, Film Producer, Film Production, Video Editor, Videographer, Video Editing, Videography, etc.

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