Content Operations Coordinator
- Employer
- Warner Bros. Discovery
- Location
- London (Central), London (Greater)
- Salary
- Competitive
- Closing date
- 8 Jan 2022
View more
- Sector
- Administration, Secretarial & PA, Customer Service & Call Centres
- Hours
- Full Time
- Flexibility
- None
- Contract Type
- Permanent
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Job Details
Overview
We are currently hiring a Content Operations Coordinator to support our expanding team.
Responsibilities
- Provide customer service to internal stakeholders
- Working with PALM and IBMS daily, and maintaining relevant systems
- Keeping computerised records accurate and up to date Booking internal edits through ScheduAll system, and obtaining sign-off from Programming contacts
- Liaising with the Reversioning, Compliance and Post Teams
- Ordering the required languages for your channel, issuing sub-dubs, sending scripts and material to suppliers
- Effectively managing and coordinating the trafficking of materials to and from the translation facilities across Europe ensuring they are delivered in time for transmission
- Effectively hitting all deadlines for delivery, dispatch and return of materials
- Highlighting any legacy issues in advance and managing the transfer of the Discovery catalogue onto these feeds
- Troubleshooting any late running programmes and files, daily dealings with language suppliers requests for replacement reference materials and managing replacements for faulty language files
- Updating IBMS with language information and updating relevant systems and documents with any cancellations
- Tracking and checking invoices against deliveries
- High level of communication internally and externally regarding programme languaging deadlines
- Ad hoc duties include sick and holiday cover for team members and assisting where necessary
Qualifications
- Some experience of the broadcast industry desirable
- Computer literate, intermediate excel skills, word, previous use of broadcasting systems IBMS and ScheduAll preferable
- Excellent organisational/administrative skills
- Attention to detail essential
- The ability to prioritise and effectively manage a large number of different projects simultaneously and prioritising as necessary
- Excellent people and interpersonal skills, good team player
- Flexibility and ability to adapt to different demands
- Initiative, proactivity and motivation
- Ability to communicate effectively in an international environment
Company
The most innovative ideas and solutions come from the widest range of thoughts and ideas –and it is our people who distinguish us. The diverse minds, experiences, cultures and unique points of view of our employees give Discovery a competitive advantage.” David Zaslav, President and CEO
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