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Business Manager

Employer
Maritime and Coastguard Agency
Location
Colchester, Essex
Salary
£38,654
Closing date
17 Jan 2022

Job Details

About the job

Summary

We welcome applications from all communities and we don’t discriminate against any identity. We’re interested to hear from you, regardless of your background.

Are you looking for an exciting new role where you can utilise your business management skills to contribute to exceptional running of the Survey and Inspection team?

Do you thrive in a fast-paced agile environment, where no two days are the same?

Would you describe yourself as an excellent communicator, able to engage effectively with people at all levels??

If so, we'd love to hear from you!

The Maritime and Coastguard Agency (MCA) implements the government's maritime safety policy in the United Kingdom and works to prevent the loss of life and occurrence of pollution on the coast and at sea.

Safer lives, Safer ships, Cleaner seas.

Our vision is to be the best maritime safety organisation in the world.

Find out more about what it's like working at the Department for Transport.

Job description

The Maritime and Coastguard Agency (MCA) implements the government's maritime safety policy in the United Kingdom and works to prevent the loss of life and occurrence of pollution on the coast and at sea.

The Directorate of UK Maritime Services (UKMS) inspect and survey ships to ensure that they are meeting both UK and international safety, security and anti-pollution standards. Additionally, UKMS works closely with the Directorate of the United Kingdom Shipping Register (DUKSR) in providing certification to ships and seafarers, the registering of vessels on the UK flag and responding to pollution from shipping and offshore installations.

The North/South Survey & Inspection (S&I) Divisional Area sits within the Directorate of UK Maritime Services (UKMS) of the Maritime and Coastguard Agency (MCA) and helps to meet the Government's maritime strategy for 'Safer Ships and Cleaner Seas' by ensuring high standards of marine safety and marine environmental protection through the implementation of consistent survey and inspection operations. Each S&I Divisional Area is led by an Assistant Director and comprises of a Divisional Business Unit together with a number of Marine Offices distributed across the Divisional Area which provide a first-class quality survey and inspection service to both customers and clients of the Agency's maritime services.

We have an opportunity for a Business Manager to join our team in this challenging and fast paced role. Managing a close-knit team, you will use your exceptional organisational skills to manage surveyor resource and workloads within the Marine Office. Working closely with the Technical Manager and the Divisional Business Unit you will ensure consistency in approach to Business Support enabling alignment with Survey and Inspection priorities. This varied role includes the line management of Executive Officer Business Support Managers within the Marine Office, where you will be responsible for Performance Management Reviews and identifying training and development opportunities.

This role will be based in Colchester. There is a business requirement for the post holder to be based in the office however, at present, we are operating a hybrid working approach due to the ongoing Covid-19 situation. Details of this arrangement will be discussed further with your line manager.

This role requires travel on official duty within the UK, which may involve overnight stays away from home.
 

Responsibilities

Responsibilities include but are not limited to:

• Leading on business related S&I matters within the Marine Office so as to assist the Divisional Area in fully contributing to MCA achieving its annual Business Plan activities and objectives.

• Leading and mentoring/coaching the business support team within the Marine Office on business related administrative matters and acting as direct line manager for the Business Support Manager(s) (BSM) within the Marine Office, ensuring timely completion of all PMR's, identifying training/development needs and the setting of challenging and relevant objectives aligned to the MCA Business Plan and to the annual activities that the Marine Office and Divisional Area must achieve.

• Ensuring operational effectiveness and efficiency of the Marine Office (MO) by utilising the task based competency/eligibility list for Surveyors within the Marine Office. Identifying and highlighting to the TM any surveyor competency deficits to address ongoing and future business needs. Matching the survey/inspection/audit/examination work being allocated to the availability and individual skills/capabilities of each MO Surveyor to ensure that all MCA S&I activities are being satisfactory fulfilled in accordance with MCA standards and guidance. Working closely with the MO (Technical Management) TM and the Divisional Business Unit to ensure that Business Support within the Marine Office is aligned with Survey and Inspection priorities and that MO annual S&I business commitments are met.

• Managing the collection, distribution and understanding of Management Information within the Division. Reporting to the Assistant Director any identified risks that occur within the Division, as soon as immediately practicable and reflecting any associated pressures and mitigation strategies. Working with internal partners to devise mitigation measures where appropriate.

• Planning, allocating and managing surveyor resource and workloads within the Marine Office (i.e. Surveyor working patterns, job allocations, agreement of annual leave & TOIL) to ensure that MO annual S&I business commitments are met. Ensuring consistency in approach to Business Support within the Marine Office and across Marine Offices.

• Liaising closely with MO TM and Corporate Support Divisions as appropriate on staff issues, disciplinary matters, budget management, the annual bidding process, setting of targets and objectives, etc.

• Responding in a timely and responsible manner to the contents of Agresso (ABW) "in boxes" including approval of weekly timesheets, UK & Overseas T&E, overtime, travel time and Annual Leave.

For an in-depth insight into the role, please refer to the Role Profile attached to this advert.

About You

With an existing understanding of Surveying and Inspection activities undertaken by Marine Office Surveyors, you will be adaptable and resilient and will enjoy a challenging yet rewarding role in a fast-paced, dynamic environment.

You will be highly organised with the ability to manage and filter workflow, balancing priorities in order to meet demand and achieve positive outcomes.

You will be a natural communicator and able to hold your own during challenging conversation. With your confident approach, you can effectively engage with a diverse range of stakeholders at all levels, ensuring that matters are addressed and understood.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Leadership
  • Communicating and Influencing
  • Making Effective Decisions
  • Delivering at Pace
  • Managing a Quality Service

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Company

The Maritime and Coastguard Agency (MCA) is an executive agency of the United Kingdom working to prevent the loss of lives at sea and is responsible for implementing British and international maritime law and safety policy. It is also responsible for land based search and rescue helicopter operations from 2015.

Its responsibilities include coordinating search and rescue (SAR) on the coastline and at sea through His Majesty's Coastguard (HMCG), ensuring that ships meet international and UK safety standards, monitoring and preventing coastal water pollution and testing and issuing Merchant Navy Certificates of Competency (licences) for ships' officers and crew to STCW requirements The organisation is led by Virginia McVea, its Chief Executive, who took up post in February 2023.The MCA are chiefly responsible for the syllabus and national training standards issued by the Merchant Navy Training Board (based at the UK Chamber of Shipping).

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