Hotel Front of House Assistant - Nights
- Employer
- Confidential
- Location
- Berkshire
- Salary
- 7.50 - 9.00 GBP Hourly
- Closing date
- 3 Feb 2022
View more
- Sector
- Hospitality & Catering
- Hours
- Part Time
- Flexibility
- Flexible working available
- Contract Type
- Permanent
You need to sign in or create an account to save a job.
Hotel Front of House Assistant - Nights
Location: LEGOLAND, Windsor, SL4 4AY
Hours: 4 on 4 off - 19:00-07:00
Pay: up to GBP9.00ph + pension, ongoing training and Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
Are you passionate about working within the Hospitality sector?
Are you able to provide our guests with a truly memorable experience?
Are you looking to start a fun career?
We are currently recruiting for a number of Hotel Front of House Assistants to join our Nights team for our 2022 season at the UK's favourite children's theme park; the LEGOLAND?? Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to two awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO?? brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.
Reporting to the Night Hotel Duty Manager the Night Front of House Assistant will ensuring the smooth running of the customer facing areas ensuring that all of our guest are provided excellent levels of guest service and hospitality to create memorable experiences.
What the job involves:
* Completing security floor walks
* Delivering express check out and daily event guides to our 209 rooms
* Assisting with guest query's
* Monitoring and escalation of the fire panel
* Carrying out cleaning duties within the Front of House and reception areas
* Complete any check-ins or checkouts
* Help resolve guest complaints
We are looking for the following skills and experience:
* ???Ideally have experience of working within a hotel or similar environment
* Ideally have experience of working nights or twilight hours
* Have a passion for delivering excellent service, always having a bright smile regardless of the weather
* A willingness to learn and develop your skills
* Have passion for our brand
* Have a keen eye for detail
* Want to work in a unique environment where no two days are the same
* Be able to clearly communicate to our guest and your colleagues
* Most importantly have fun at work to create memorable experiences
Benefits of joining the LEGOLAND Windsor Resort:
* ???Pay of up to GBP9.00ph
* Fortnightly pay
* Pro Rata Holiday Allowance based on 28 days full time equivalent
* Private pension scheme
* Life assurance scheme
* Employee assistance programme
* Ongoing Training & Development
* Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
* 25% discount in Merlin retail shops and restaurants
* 40% discount online off LEGO, and much more!
A job with Merlin isn't like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don't trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests' experiences are the best they can be.
To apply for the position of Hotel Nights Front of House Assistant to start your fun career please use the 'Apply Now' function
Location: LEGOLAND, Windsor, SL4 4AY
Hours: 4 on 4 off - 19:00-07:00
Pay: up to GBP9.00ph + pension, ongoing training and Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
Are you passionate about working within the Hospitality sector?
Are you able to provide our guests with a truly memorable experience?
Are you looking to start a fun career?
We are currently recruiting for a number of Hotel Front of House Assistants to join our Nights team for our 2022 season at the UK's favourite children's theme park; the LEGOLAND?? Windsor Resort. The LEGOLAND Windsor Resort is the ultimate destination for families with children age 2-12. The Resort is home to two awesome LEGO themed Hotels and a host of rides, shows and attractions built around the iconic LEGO?? brick. This role is based at the Windsor theme park, located in 150 acres of beautiful parkland.
Reporting to the Night Hotel Duty Manager the Night Front of House Assistant will ensuring the smooth running of the customer facing areas ensuring that all of our guest are provided excellent levels of guest service and hospitality to create memorable experiences.
What the job involves:
* Completing security floor walks
* Delivering express check out and daily event guides to our 209 rooms
* Assisting with guest query's
* Monitoring and escalation of the fire panel
* Carrying out cleaning duties within the Front of House and reception areas
* Complete any check-ins or checkouts
* Help resolve guest complaints
We are looking for the following skills and experience:
* ???Ideally have experience of working within a hotel or similar environment
* Ideally have experience of working nights or twilight hours
* Have a passion for delivering excellent service, always having a bright smile regardless of the weather
* A willingness to learn and develop your skills
* Have passion for our brand
* Have a keen eye for detail
* Want to work in a unique environment where no two days are the same
* Be able to clearly communicate to our guest and your colleagues
* Most importantly have fun at work to create memorable experiences
Benefits of joining the LEGOLAND Windsor Resort:
* ???Pay of up to GBP9.00ph
* Fortnightly pay
* Pro Rata Holiday Allowance based on 28 days full time equivalent
* Private pension scheme
* Life assurance scheme
* Employee assistance programme
* Ongoing Training & Development
* Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
* 25% discount in Merlin retail shops and restaurants
* 40% discount online off LEGO, and much more!
A job with Merlin isn't like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don't trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests' experiences are the best they can be.
To apply for the position of Hotel Nights Front of House Assistant to start your fun career please use the 'Apply Now' function
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert