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Customer Support Officer - Part Time

Employer
The Key
Location
Norwich, Norfolk
Salary
£19,000 - £21,000 (full-time equivalent) dependent on experience
Closing date
21 Jan 2022

Job Details

The company 

The Key is the country’s most trusted provider of knowledge and know-how to education leaders determined to make a difference. We provide authoritative, up-to-the-minute sector intelligence, tools, services and resources that give leaders the knowledge to act. 

The role

The role is term-time initially but there is scope for this to grow in the future. For the right candidate, the role could also be shaped around school hours if that was necessary.

You’ll be part of the small and friendly governance team providing support and basic technical support to users of GovernorHub, a cloud-based service used by over 150,000 school governors across the country, and The Key for School Governors, an essential on-demand training and knowledge bank that provides support for school governors.

Preference for being based in Norwich but we’ll be flexible for the right candidate.

The ideal person 

 The ideal candidate will:

  • Have an ability to communicate in writing and when talking in a clear, friendly and patient way
  • Be able to manage your time and task list
  • Be able to work as part of a small, friendly team
  • Have an understanding of schools and the education sector

 It would be nice if you:

  • Have an understanding of school governance

If you don’t meet all of the above but have a genuine interest in joining our team please get in touch – we’d be very happy to chat.

Why work for us

We place huge importance on caring for and developing our people. If you join us you can expect a good work-life balance and the training and support you need to succeed in your role and continue to progress. We are a socially conscious company, but one that also likes to have fun. We offer a generous holiday allowance, flexible hours, buying and selling holiday, enhanced maternity pay, free breakfast, fruit, and drinks, regular socials and much more.

We're serious about flexibility, so if you would like to work part time, or more flexibly in any way please get in touch and we will accommodate where we can.

How to apply

More information on the role, company and how to apply can be found here: https://thekeysupport.com/careers/

The deadline for applications is 6pm on Friday 21st January 2022.

For more information please email Hannah at [email protected] or Georgina at [email protected]

Company

Are you looking for a support role in a fast-growing business where people are at the heart of everything we do? Would you like to work within a socially conscious organisation that is making a real impact in the education sector?

Company info
Website

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