Ibstock plc is a market leading manufacturer and partner of choice for innovative clay and concrete building products, building the face of Britain for over 200 years.

We're no ordinary manufacturing business. Through our principal products of clay bricks, brick components, concrete roof tiles, concrete stone masonry substitutes, concrete fencing, pre-stressed concrete products and concrete rail products, we're committed to providing new solutions to today's social and environmental challenges for the new build housing and domestic repair, maintenance, improvement markets (RMI) and infrastructure.

Many of our long-standing customer relationships have lasted over 40 years. Our customer focus is based on quality, service and consistency and our service-led ethos is one of the key drivers in the growth of our market share over the past 10 years.

We currently have opportunity for Schedule Coordinators to join us on a part-time, permanent basis (hours are flexible around requirement) - a role in which you will proactively and effectively manage customer schedules to ensure loads are planned in line with haulage capabilities.

Key Duties/Responsibilities

Regular calls with customers/site contacts to confirm forward schedules and book in delivery dates

Update JD Edwards with agreed dates

Regular review with customer/site contacts to align forward schedules with despatch volumes

Optimising haulage capacity to maximise efficiencies

Working with the Planning Team to action schedule changes relating to stock outs within the JD Edwards system

Collation of changes to update the Sales Offices in order for them to communicate with the customer

On boarding customers to customer portal

Monitoring up-take of customer portal

Updating CRM with accurate/up to date information

Key Skills/Experience

Good interpersonal and communication skills - verbal and written

Excellent telephone manner and accurate keyboard skills

Flexible and enthusiastic individual able to work under pressure and use own initiative

PC Literate and numerate, proficient in Microsoft applications, including Office and specifically Excel

Demonstrate creativity and adaptability

Previous customer service experience is desirable

Please note, it is our policy to verify all relevant qualifications. You will be required to provide substantive proof of your qualifications, that we can verify them with the awarding body.

Ibstock PLC are committed and passionate about building a diverse environment. We are proud to be an Equal Opportunity employer. You will receive consideration for employment without regard to gender, gender identity or expression, sexual orientation, race, religion, national origin, disability or age