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Part time Receptionist/Facilities

Employer
Confidential
Location
Cobham
Salary
11250.00 - 11850.00 GBP Annual
Closing date
1 Feb 2022

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Working hours: Part Time - 20 hours per week (Monday to Friday) i.e., 9-1/10-2pm

Our client is looking for an exceptional candidate who prides themselves on their disposition and passion for people. You will be supporting owners of high-end retirement properties and supporting the day-to-day management of the site and ensuring there is a harmonious ambience and that everything is geared to meet the needs and aspirations of those who live there.

This role will be the key interface between our apartment owners, renters and our client. You will develop lasting relationships with our residents and their families who will enjoy their homes, the community and the lifestyle. You will bring our owners and tenants together to create strong communities within each development and deliver them a great customer experience

You will be the first person that everyone turns to for everything. From finding a cleaner, devising and organising social events such as monthly cream teas or summer BBQ's, providing information about 'what's on' in the area and local walks as well as helping with many of the little things that life throws at them. You'll focus on fostering a warm, friendly and relaxed atmosphere.

If you have experience of roles like below, this could be a great fit for you, but we are open to hearing from candidates with a passion for this type of work too.

Cabin Crew Member for an Airline
House Manager or Lodge Manager for a Retirement Living provider
Customer Service Lead for a high-end Leisure, Hospitality or Retail Brand
Sales or Estates Consultants from the Property IndustryYour role:

Reception/first point of contact - You will be the first person our client talks to you'll also be our 'person on the ground'. The one who makes sure everything is ready for move-in day, ensures an effective maintenance service is provided, keeps the records and the events diary up to date and lets us know what's happening
Building strong relationship with the Property Management company we work in partnership with to ensure the development is maintained to the highest standards
You will be comfortable supporting the development, coordinating and supporting maintenance on the site, working with external contractors as well as internal functions The person:

Professional, organised and proactive approach means that you strive to exceed expectations, always putting the customer first, taking a long term view and treating everyone with respect
Exceeding the expectations of our owners will be your focus, with the support of the wider team
Highly motivated and able to utilise your initiative to react quickly to changing priorities
Strong communicator
Strong IT skills with the ability to learn new systems quickly
Experience of Google Workspace is advantageous but not essential as training will be provided
Flexible, empathetic approach and keen to go the extra milePlease note this position is subject to an enhanced DBS check.

This is a part-time role that comes with a competitive salary and a fantastic range of benefits including:

Enhanced annual leave

Contributory pension

Company bonus scheme

Cashback health plan

Extensive health and wellbeing support

Life assurance

Access to a variety of discounts

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