Best Advice Specialist- Audi Wakefield

19 May 2022
19 Jun 2022
Full Time
Contract Type

Wakefield Audi – Best Advice Specialist

Wakefield Audi are searching for a highly organised, motivated and friendly ‘Best Advice Specialist’ to work from their state of the art dealership, based in Calder Park, with their Aftersales Team.


Who are We?

Wakefield Audi are a subsidiary of the Sytner Group.  Based out of Leicestershire, Sytner Group pride themselves on getting it right, and making it special for both Colleagues and Customers alike, making visits, or working as part of our teams, as unique as the vehicles we work with.  Why not visit our website to find out more about us?

About the Role

This role is fundamental to our business at Wakefield Audi, and will involve you being the focal point for contact with our Customers, delivering updates on their vehicles which are visiting our site, advising them of the condition of the vehicle and upselling of any additional works which may be suitable for completion, during the period the vehicle is in our dealership. the flow of information between the workshop, the wider team and the customer, ensuring the customer experience is seamless.  Our ultimate goal, is to do everything possible to provide a service which is talked about for all the right reasons!

Main Tasks

  • Prepare Vehicle Health Checks for presentation to Customers
  • Support AudiCam submissions to Customers via Service Technicians
  • Develop a strong relationship and communicate with the Workshop Controller, to authorise works on customers vehicles
  • Provide costings to customers for sign off
  • Liaise with the Parts Department to ensure parts required are in stock or ordered
  • Complete associated administration

About You...

Wakefield Audi are looking for a highly organised, motivated and friendly individual to join their team.  It’s imperative that you have a customer first approach to your work, which in this case, would be both internal colleagues and external customers.

We believe the successful candidate will have a positive outlook, be able to prioritise their workload dependent upon customer needs, be logical in their thinking, confident in approach with clear and concise ability to communicate with people.

Previous sales experience would be of benefit but is not essential as we will provide training for this role with the Management team as well as the one of our Master Technicians.

If you would like to work for a prestigious brand and a high calibre employer then look no further!

Why Sytner?

Sytner Group are delighted to announce our brand new and enhanced, industry-leading benefits package.
We are passionate about continuing to build an environment where everyone feels valued, appreciated and able to reach their full potential. Our new benefits package is designed to do just that:

Additional Holiday
Industry-leading Maternity, Paternity and Adoption Pay
Bespoke Flexible Working Solutions
Enhanced Long Service Awards
Discounted Car Schemes
High Street Discounts

At Sytner, we are passionate about diversity and inclusion. Our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 84% on our colleague engagement survey.

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