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Service Reception Manager - BMW Solihull

Employer
Sytner
Location
Solihull, West Midlands
Salary
Competitive
Closing date
20 Jun 2022

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Job Details

Due to an internal transfer Sytner BMW & MINI Solihull are looking for a Duty Service Manager to lead our Service Advisor team.

We are looking for someone with ambition and an A for attitude to lead, inspire, train and drive our customer journey by developing the service advisors and ensuring the team and department remain structured and supported.

A team ethos is very important to the success and this role is key to ensuring the team feel valued, supported and have a clear direction on a daily basis.

This role is very much positioned like a captain of a team and is one of the most rewarding management posts within the retailer.

We will offer support, guidance and training to ensure that the direction and customer journey is the best it can be through good colleague management and excellent communication.

If you feel you have the attributes and leaderships skills to captain our team we would love to hear from you.

Why Sytner?

Sytner Group are delighted to announce our brand new and enhanced, industry-leading benefits package.
We are passionate about continuing to build an environment where everyone feels valued, appreciated and able to reach their full potential. Our new benefits package is designed to do just that:

Additional Holiday
Industry-leading Maternity, Paternity and Adoption Pay
Bespoke Flexible Working Solutions
Enhanced Long Service Awards
Discounted Car Schemes
High Street Discounts

At Sytner, we are passionate about diversity and inclusion. Our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 84% on our colleague engagement survey.

Company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world’s most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our ‘one team’ ethos.

We strive to deliver an exceptional customer experience; our colleagues are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special.

View our Top Employer profile

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