Lloyds Banking Group is the UK's biggest Retail, Digital and Mobile bank with over 30 million customers. Our products touch the lives of millions, so we have a big responsibility to Help Britain Prosper.

We currently have an opportunity to join a hardworking team dedicated to providing the vital firewall protection to the organisations networks. As the Firewall Team Shift Manager within of this team, you'll be a key person for delivering activities, ensuring that projects are completed to meet our customers needs and service is being maintained.

Want to hear more?

As part of the Network Technology team this role is at the heart of all of IT for all of the groups systems and customers. As Firewall Engineering Team Manager you'll lead the colleagues responsible for the implementation, currency, development and delivery for some of the most critical security components. You'll also have run and operational responsibilities for these key services, allowing us to respond quickly to technical and security challenges. This role blends both technical aspects with line managerial responsibilities, providing exciting opportunities and no two days are the same.

Your key accountabilities will include;

• Accountable for the delivery of changes into the firewall estate, ensuring smooth, first time success

• Accountable for continuing operation of the estate, planning and delivering preventative and remedial activities, including incident resolution and problem management

• Lead a geographically diverse shift based team, with the support of shift leads, to deliver business changes as well as service activities and service improvements

• Provide the line manager support for shift colleagues, leading a successful team developing colleagues through stretching objectives, feedback and coaching

Daily activities;

• Acting as the key contact point for technical engagement for this bank critical infrastructure

• Planning the implementation of sophisticated changes

• Delivering changes of all sizes and complexities for our customers

• Providing leadership and mentorship to colleagues within your team

• Delivery of infrastructure and service improvement plans, including gateway upgrades and new builds

Key skills and experience;

For this role, the key areas are the following;

• Team leading confidently, helping technical colleagues work towards a common goal, providing line management and colleague coaching. This includes working with shift based colleagues on multiple sites. This also involves representing this team in discussions with other parts of the IT community.

• Technical understanding for the network environment and firewall technologies to ensure that appropriate consideration is made for change delivery and helping to ensure appropriate technical planning is undertaken for change activity and driving the resolution of service issues. This would be by having Check point CCSA/CCSE qualifications or from having experience working with Check point or other tier 1 firewall vendors.

• Relationship building skills to build and harness strong working relationships with essential teams.

• Ability to influence and inspire others to ensure the team is setup for success, developing colleagues capability

Whilst not essential to have previously worked in Financial Services, having knowledge of regulated environments would be favourable.

What will you get in return?

You'd also get a benefits package that includes:

• A performance related bonus

• Generous pension contribution

• 30 Days leave plus bank holidays

• A flexible cash pot (4% of base salary) to spend on benefits

• Private health cover

• Wider corporate benefits and perks

As a new colleague, you'll join us on our journey to build a 21st century bank that reflects modern Britain, and craft an inclusive culture where all colleagues feel encouraged and valued. We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We support the principles of agile working and are happy to consider flexible working arrangements. We're an equal opportunity employer and deeply value diversity within our organisation.

So if you possess the skills we're seeking then get in touch, we'd love to hear from you.

Together we make it possible.