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Banking Consultant - Northfield

Employer
Lloyds Banking Group
Location
Birmingham
Salary
Up to £19350 per annum
Closing date
9 Jun 2022

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Sector
Accountancy, Banking, Finance
Hours
Full Time
Flexibility
None
Contract Type
Permanent

Job Details

For starters, we'll give you a competitive starting package of c£20,124 that comes with a bonus opportunity of c5% (and maybe more!).

We'll also give you the following benefits:

  • Various share schemes (including free shares)
  • A generous pension contribution starting at 9% (rising to 15%) which comes with life cover of up to 8x salary.
  • Further discounts available on the weekly food shop, travel and electronics/mobile through our PerksAtWork scheme.

You'll also receive a Flex cash pot of 4%, which you can take as cash or spend on a wide range of options such as:

  • Buying extra or selling holidays to suit from your 30 days leave (including bank holidays) - ideal for half terms or that mini break.
  • Extending the private medical cover you'll receive to family members.
  • A Flex Card providing up to 15% discount with over 70 well known retailers.
  • Tax/NI efficient electric vehicle (or bike) purchasing schemes paid through your monthly pay - supporting sustainability!

We also have a number of free health and well-being offerings as well as generous maternity/paternity/adoption leave policies.

So you can be sure we're investing in your future.

We'd be looking for you to show the following attributes:

  • Honest, conscientious and genuine, caring about helping people with their queries and to move forward with their finances.
  • An ability to quickly build relationships; to understand and meet your Customer's needs through our diverse range of services.
  • Enthusiastic with the desire to deliver great service, and a team mate that can work closely with colleagues.
  • We also need your flexibility to work across other local branches and some Saturdays when needed.
  • Ideally some Retail, banking or business experience where you've had to deal with customers previously.

Sound like you? Well here's a bit about our role...

You'd be interviewing customers (face-to-face or telephone) and using your communication skills to discover opportunities to match their needs against our products.

It's about ensuring customers get the right support when they call or visit our branches - whether it's a simple product amendment or opening doors to new possibilities.

It'll take confidence, a real knack with people and the ability to both put yourself in their shoes and apply the product knowledge you'll learn.

You'll guide them through any forms and in using our latest technologies to ensure everything is in place for a happy outcome.

When you've built knowledge and confidence you'll then support other branches and colleagues in the area as a key member of the wider team.

You'll be making a genuine difference to peoples' finances and in return, we'll be totally committed to investing in you.

From Day 1 we'll provide all support you'll need - many colleagues also gain an industry qualification or develop careers in the wider organisation.

Together we'll make it possible.

We're passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families.

Just let us know if you need any reasonable adjustments made to our recruitment processes, we'll try to accommodate them.

So if you have the passion for people we're looking for and making a difference to your community appeals then we'd love to hear from you...

Our roles often generate a considerable about of interest and can close early so don't miss out on this opportunity to apply today.

Company

We’re creating an organisation that attracts, retains and develops the best talent in the industry, and one that openly embraces diversity too. But more than that – we want to be a great place to work. We invest in our people, offering the best training and coaching, and by encouraging them to contribute to our leading corporate and social responsibility practices. We offer flexible working hours and days, under our Work Options scheme. This means that you can have a challenging and rewarding career, and still have an ideal work/life balance.

Flexible working is at the heart of our strategy. We’re re-imagining where, when, and how our people work, with new approaches designed to meet the ever-changing needs of customers and colleagues. These include increasing our use of remote-working tools and technology, as well as placing less reliance on a 9-to-5 mindset. For many of our office-based colleagues, we work in hybrid ways which involves spending at least two days per week or 40% of their time at one of our office sites.

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