Credit Controller Part Time 32 hours

22254.00 - 22254.00 GBP Annual
26 May 2022
07 Jun 2022
Part Time
Contract Type
Credit Controller Part Time 32 hours

Location: Worcestershire

Contract Type: Temporary to permanent (could be straight permanent so please still apply)

Salary: up to GBP22,254 prorated

The Company

Want to be part of an institution of further and higher education that's history spans over centuries.


The Credit Management Team is responsible for the timely collection of fees. This role is also responsible for the prompt production of Sales Invoicing ensuring a high level of accuracy at all times with regard to value, VAT and coding. .

The Tasks

* Daily review and collection of all aged debt to ensure positive cash flow position, to enable the institution to make best use of its resources by planning, prioritising and organising work to achieve agreed objectives.

* To ensure that all invoice and credit note requests are raised accurately and promptly in relation to assigned area of responsibility.

* To ensure all debts due for collection are profiled in accordance with the Debt Collection Policy on a timely and accurate basis to allow the Accountant to accurately produce and reconcile the cash flow.

* To communicate with debtors on an individual basis regarding non-payment and queries on unpaid debt. Information needs to be conveyed clearly and accurately to enable the recipient to fully understand the situation (either verbally or in written format).

* The administration of regular payments by direct debit and credit card. This includes keeping accurate and up to date records of all details to ensure the initial set-up is correct. Once set up, collection of debt in accordance with the University policies and the AUDDIS banking procedures

* Devise and maintain all appropriate spread sheets with regard to payments made via WorldPay, Direct Debit etc.

* To liaise directly with departments to facilitate prompt collection or agree appropriate actions required to ensure debt is collected.

* Have an awareness of the principles of basic contractual law and consumer legal enforcement actions and collection of debt guidelines.

* Highly effective negotiation skills required to develop relationships with customers and to ensure payments are received for services provided. To agree independently personal payment plans to ensure debt is collected in the most effective manner with approval from direct manager if outside of Debt Policy.

* Be able to produce reports from the financial information system using the appropriate tools and analyse on debt profiles assigned to them in order to report to higher management. To effectively prioritise the debt collection process under their control.

* To liaise with the Purchase Ledger / Treasury Team Leader as and when required ensuring tasks are completed on a timely basis.

* Participate in appropriate staff development events.

* To participate positively to the objectives of the Credit Management Team and wider Finance Department.

And more ???

Personal Profile


* Education to a minimum of 5 GCSE's (or equivalent) with evidence of numeracy and literacy skills e.g. qualifications in Maths and English.

* Experience in the use of financial systems with the ability to work to a high level of accuracy.

* A minimum of two years credit control experience.

* Excellent interpersonal skills and the ability to communicate confidently and effectively, verbally, in writing and via electronic media.

* A high level of computer skills including Microsoft Office, especially excel and familiarity with e-mail, Internet, Microsoft Outlook, PowerPoint.


Member of the Association of Accounting Technicians (AAT)

Member of the Institute of Credit Management (ICM)

For further information, please contact Rhian Mountjoy

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