Group Operations Administrator

Established in 1973, Anglo Educational Services boasts a wealth of experience in organising long-term and short-term accommodation, internship placements and customised educational, professional, alumni and sports tours focusing on London, the UK and Europe. AES offers a variety of services; from academic and logistical support for semester and short term programmes as well as accommodation and study centre venues.

Key duties

• Assisting the Educational Programmes Manager in maintaining high standards within the Educational Tours Department and working alongside other colleagues.
• Working on Tour Plan – CRS (full training will be given).
• Itinerary updating, invoicing and ensuring that all groups are meticulously planned & operated.
• Booking/operating services required for groups (e.g. Coaches, guides, restaurants, rooming lists etc.)
• Day to day contact with the suppliers & clients.
• On call when groups are in house
• Hybrid role to assist other departments within the company, when required

Site Visits:

• Working in conjunction with Educational Programmes Manager on quotes for potential site visits
• Booking and confirmation of academic related visits and guest lectures
• Liaising with home campus and organisation to ensure that academic needs and objectives are clear, and communicated to sites
• Following up with site visits post-visit
• Creating and maintaining database of all academic related site visits
• Source new site visits via the Internships dept.
• Research & expand the site visit portfolio.

Knowledge, skills and experience

• Preferably with a degree or work experience within the education/International business sector
• Ideally a European language
• Must have excellent communication skills and fluent in both verbal and written English.
• A sound knowledge of Word, Excel and Data entry.
• Enthusiastic and self-motivated.
• Attention to detail, the ability to meet tight deadlines and work under pressure.
• General office administration and reporting.

Benefits

• Training & development
• Opportunity to progress within the company
• Work life balance
• Mental Health and Well-Being provider
• Staff discount schemes
• Opportunity to work for a great family owned business