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Client Relationship Manager

Employer
QA
Location
West Yorkshire
Salary
Negotiable
Closing date
30 Jul 2022

View more

Sector
Sales
Hours
Full Time
Flexibility
Home working available
Contract Type
Permanent

Job Details

Are you a highly experienced ambitious client account / relationship manager that strives in fast paced environments?
Do you want to help many of the world's leading companies to build their tech and digital capabilities?
Do you love generating new business and building relationships with clients ?
If yes, then apply now and help companies and learners get the tech skills they need to meet the future head on!

As Client Relationship Manager you will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.



ABOUT THE ROLE:
Your primary focus is to develop new and grow existing customer/partner relationships to deliver against specific, measurable targets.


RESPONSIBILITIES:
Identify and liaise with key stakeholders/decision makers for both new & existing customers/partners by telephone and email in order to maximise long-term sales
Prospect for new customers/partners whilst maintaining and growing your existing customer/partner base
Effectively facilitate client meetings to discuss relevant solutions in order to maximise sales opportunities
Prepare quotes and proposals to deliver high quality presentations in line with customer/partner requirements
Input, analyse and interpret all relevant sales management information to strategically prioritise your sales pipeline/cycle in order to consistently achieve and exceed targets
Deliver high levels of customer service that lead to long-term commercial relationships
Develop an in-depth understanding/knowledge of your product offering to ensure accurate positioning within the defined market space
Uncover revenue opportunities through thorough exploration of clients problem/need


ABOUT YOU:
Ability to recognise buying signals and use influencing skills to create opportunities
Persuasive verbal and written communication style, good presentation skills
Demonstrable understanding of how to manage, prioritise, plan and execute your workload effectively
Ability to understand customer/partner requirements, solve problems or close opportunities and only escalate when required (minimal supervision required)
Ability to work independently in a high-pressured environment whilst maintaining a professional approach
Ability to plan future sales opportunities/pipeline
Strong attention to detail, whilst multi-tasking effectively Good commercial acumen




BENEFITS:
Access to free QA training courses to continue your personal development
Time off to support the charities you love
Access to innovative delivery methods, and exciting course material
Chance to work with like-minded educational enthusiasts; able to share and learn delivery best practice and industry leading knowledge
Receive specialist coaching and support from your education leaders
27 days annual leave + Bank Holidays + extended Christmas break
Paid training days
Medicash Plan
Refer a Friend Scheme
There's also the opportunity to progress your career within QA Ltd



A LITTLE MORE ABOUT QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting-edge skills solutions to UK organisations.

Company

Established in 1985, our business has evolved into an all-encompassing organisation with Education at the heart of all we do.

Since the early years, we have diversified our client offering to become the UK’s number one Training provider and added another three award winning strings to our bow in Consulting, Higher Education and Apprenticeships.

We are proud to transform the performance of individuals and businesses through learning. Whether we’re supporting Trainee and Apprenticeship careers, working with our University partners to deliver quality Undergraduate and Masters Degrees, training professionals in cutting edge courses or working with our clients to consult and deliver against their business needs; what drives us to deliver the very best for our clients is underpinned by our values of commitment, service excellence and integrity.

Our teams of learning professionals are amongst the best in the world, each with extensive experience and a proven track record of delivering the skills that transform performance and ensure lasting benefits. And we don’t stop there. Everyone who joins us can take advantage of the training we offer to support their own career development by dedicating two days a year to their own learning.

Education, careers and business’ need to fill skills gaps to compete in an exciting ever-changing world is evolving - and nothing we do can work without a strong, diverse workforce behind us every step of the way. Our culture is our people. We are in a unique position to make a difference to the world of education, and we want you to be a part of our journey.

View our Top Employer profile

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