Reception Host - BMW Maidenhead
About the role
Sytner MINI Slough/BMW Maidenhead is looking for a friendly and enthusiastic Part Time Receptionist/Host to join their Team
This is a role which would be suitable for someone who wishes to start their career in the Motor Industry, or someone who excels in Customer Service, shares our passion for our brand and immerse customers in the world of MINI and BMW
You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout. You will also manage some incoming calls and will be responsible for connecting customers to the right department promptly. Our Receptionists/Hosts work a variety of part-time flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
You will be the first impression for our clients and guests. You will also help proactively manage the experience of whoever visits our showroom so that each customer and guest feel that they have had uniquely personal and bespoke service.
To provide the best service to our customers we'll need someone who is: a proactive communicator with our management and dealership teams, innovative in your approach to creating experiences and someone who will use their own initiative where they think it will delight a customer. You will also need to collate customer knowledge and anticipate their needs, to back this up, excellent organisational and preparation skills are required coupled with a genuine passion for detail. We offer full training and progression plans.
Sytner Group are delighted to announce our brand new and enhanced, industry-leading benefits package.
We are passionate about continuing to build an environment where everyone feels valued, appreciated and able to reach their full potential. Our new benefits package is designed to do just that:
- Additional Holiday
- Industry-leading Maternity, Paternity and Adoption Pay
- Bespoke Flexible Working Solutions
- Enhanced Long Service Awards
- Discounted Car Schemes
- High Street Discounts
At Sytner, we are passionate about diversity and inclusion. Our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
Unsure? Read on…
We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.
We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 84% on our colleague engagement survey.