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Administrator for our Higher Education USW Campus

Employer
QA
Location
Pontypridd
Salary
Negotiable
Closing date
14 Sep 2022

Job Details

Experienced Administrator for our Higher Education Campus

Pontypridd based on campus at the University of South Wales

Monday Thursday 24 hours min per week

Do you have strong administration experience ideally within the education sector (preferred) or within a busy customer based function where organisation and communication are key? If so, we have the perfect opportunity for you!

About our role:

As Programme Support Administrator you will be responsible for activities associated with administration, student support, communication and teamwork within a Higher Education Environment The position has both a administrative and service focus with student support at their heart so your day will be spent actively working directly with our international students and lecturing, admissions, welfare and library services staff .

Good IT, Word and Excel skills a MUST

Here's a flavour of what's involved:

  • Administration to develop and assist the maintenance of consistent and accurate data and documentation along with the organisation, communication, reporting and preparation of activities such as Staff and student meetings
  • Student support to provide first line face to face, email or telephone support for students in relation to Academic assessment procedures, hand in dates and signposting to University regulations
  • Communication and teamwork to develop processes and procedures alongside other QA staff to ensure the highest level of customer service is being given be it by phone, email or face to face

Bring your experience:

  • Sound administrative experience preferably within the education sector
  • Experience of multi-tasking and delivery to agreed timescale
  • Experience of managing and prioritising workload
  • Excellent communication skills
  • Excellent literacy, numerical skills and Excel skills
  • Team player
  • Flexible and adaptable to change
  • Well organised and methodical

A little more about us: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- Learning, Apprenticeships, Consulting and Higher Education- all of which deliver innovative and cutting edge skills solutions to UK organisations.

Apply today - Simply hit the apply button.

Equal Opportunities
At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.
We look forward to hearing from you!

Company

Established in 1985, our business has evolved into an all-encompassing organisation with Education at the heart of all we do.

Since the early years, we have diversified our client offering to become the UK’s number one Training provider and added another three award winning strings to our bow in Consulting, Higher Education and Apprenticeships.

We are proud to transform the performance of individuals and businesses through learning. Whether we’re supporting Trainee and Apprenticeship careers, working with our University partners to deliver quality Undergraduate and Masters Degrees, training professionals in cutting edge courses or working with our clients to consult and deliver against their business needs; what drives us to deliver the very best for our clients is underpinned by our values of commitment, service excellence and integrity.

Our teams of learning professionals are amongst the best in the world, each with extensive experience and a proven track record of delivering the skills that transform performance and ensure lasting benefits. And we don’t stop there. Everyone who joins us can take advantage of the training we offer to support their own career development by dedicating two days a year to their own learning.

Education, careers and business’ need to fill skills gaps to compete in an exciting ever-changing world is evolving - and nothing we do can work without a strong, diverse workforce behind us every step of the way. Our culture is our people. We are in a unique position to make a difference to the world of education, and we want you to be a part of our journey.

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