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Vessel Traffic Services Operator

Employer
Maritime and Coastguard Agency
Location
Dover, Kent
Salary
£26,126
Closing date
31 Aug 2022

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Job Details

About the job

Summary

We welcome applications from all communities and we don’t discriminate against any identity. We’re interested to hear from you, regardless of your background.

Are you highly resilient with the ability to remain calm and professional in distressing situations?

Do you hold a V-103 qualification or have the willingness to work towards the qualification?

Have you good situational awareness and can you think on your feet?

Do you have outstanding interpersonal skills, enabling you to work effectively with other team members and thrive in a lively environment?

If so, we’d love to hear from you!

Job description

As a Vessel Traffic Services (VTS) Operator, you will play a vital role in the delivery of traffic services to vessels that navigate in the service areas. With support and training you will ensure compliance with all local, national and international regulations in the vitally important interests of the safety of life and protection of the marine environment. You will manage the day-to-day operations and provide a high and effective standard of VTS service delivery. You will be responsible for reporting breaches of national and international regulations pertaining to the safety of navigation to the appropriate authorities and supporting any investigatory action as the result of any contravention or serious incident.

Responsibilities

Responsibilities include, but are not limited to:

  • Delivery of a vessel traffic service as defined by IALA recommendations and guidelines to vessels navigating in the service area to ensure compliance with all local, national and international regulations in the vitally important interests of safety of life and protection of the marine environment
     
  • Managing day-to-day operations and ensuring the role-holder's team provide a high and effective standard of VTS service delivery
     
  • Planning, prioritising and managing work based on dynamic risk assessments, and ensuring resources are available for both forecast and actual demand
     
  • Balancing work against resource and - where assessed as necessary, or where there is a skills deficiency in the role holder's team, or where workloads may exceed the capacity of the role-holder's team - recommending additional staff or assistance from other teams to provide suitable coverage
     
  • Implementing sound leadership, management and direction within a team, and ensuring safe working practices are maintained. Promoting a culture of safety to mariners and coastal users

For a full list of roles and responsibilities please see the attached role profile.

Additional Information

For this role you will be required to work a 12-hour shift pattern (both day and night shifts) to allow HMCG to provide its 24 hour emergency service to the public, 365 days a year. On average the shift pattern equates to 37 duty hours per week over a 12-month period. As such, this position attracts a number of allowances to reflect the shift working and unsociable hours.

There will be occasional travel with this role for your initial and ongoing training.

Due to the nature of the role, you will also be required to pass a medical.

You will need to have the willingness to work towards the V103/1 qualification.

About You

You will be a self-motivated and conscientious individual, with the ability to remain calm when under pressure.

You have great communication and influencing skills, you adapt and reflect your approach to diverse audiences and a range of stakeholders. You champion success by gaining quick rapport with others as you build effective working relationships with both colleagues and stakeholders.

To be successful in this role you will be required to have a good level of numeracy skills, and have excellent attention to detail especially with verbal, face to face, written, and audio communications. You will also be required to be IT literate and can easily multitask.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Working Together
  • Making Effective Decisions

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Company

The Maritime and Coastguard Agency (MCA) is an executive agency of the United Kingdom working to prevent the loss of lives at sea and is responsible for implementing British and international maritime law and safety policy. It is also responsible for land based search and rescue helicopter operations from 2015.

Its responsibilities include coordinating search and rescue (SAR) on the coastline and at sea through His Majesty's Coastguard (HMCG), ensuring that ships meet international and UK safety standards, monitoring and preventing coastal water pollution and testing and issuing Merchant Navy Certificates of Competency (licences) for ships' officers and crew to STCW requirements The organisation is led by Virginia McVea, its Chief Executive, who took up post in February 2023.The MCA are chiefly responsible for the syllabus and national training standards issued by the Merchant Navy Training Board (based at the UK Chamber of Shipping).

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