We're sorry, but this job has now expired.

To search live jobs like this one click here.


Full Time & Part Time Online Customer Service Agents

Greater London

Greater London: Central London
Salary (Annual):
10 000 - 19 999
Salary Description:
£14,000 - £16,000 (pro rata) depending on experience
Customer Service and Call Centres
Working Pattern:
Part time
Date Posted:
Friday, 3rd August 2012
Flexibility Offered:
Yes, Variable hours and home working after probationary period.
Job Ref:
IllicitEncounters.com - Full+Time+%26amp%3B+Part+Time+Online+Customer+Service+Agents


Online Customer Services Agents


We operate UKs largest premium Married Dating site and we are expanding our customer services team.   We are looking to fill a full time and a few part time positions to cover our customer services department from 8am to 10pm, 7 days a week.



The Full Time Role is a 40 hour week.  You will be required to work 5 days from 1:30PM till 10:00PM (with a half hour meal break) on a weekly rota covering Monday - Sunday.


The Part Time positions are for 20 hours per week covering evenings and weekends, would suit students or working mums.   


The Job:

  • Profile approvals and moderation.
  • Dealing with Sales & Billing enquiries.
  • Answering online support enquires.
  • Answering the very occasional telephone enquiry.
  • Engaging with customers to actively sell appropriate membership subscriptions.


The Benefits:


  • Annual Salary of £14,000 - £16,000 (pro rata) depending on experience.
  • 20 days holiday plus bank holidays  ( pro rate for part time positions ).
  • Some Home Working possible after probationary period.
  • Team Sales Bonuses
  • Informal and friendly working environment in a bright modern office.


The Person:


  • Impeccable Spoken and Written English.
  • Excellent communicator.
  • Customer Focused.
  • Strives to deliver exceptional levels of service to ensure top quality member experience.
  • Analytical, good problem solver.
  • Non judgmental, can empathize with people.
  • Experience in a customer service role ( online or telephone based )
  • Some telesales experience advantageous.



Please apply with a current c.v. and letter listing any relevant experience and why you think you would be suitable for this role.

Back to search >