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Insurance Officer - Part Time - Leeds


Salary (Annual):
10 000 - 19 999
Arcadia Group Ltd
Accountancy, Admin Secretarial and PAs, Banking Insurance Finance
Working Pattern:
Part time
Date Posted:
Tuesday, 10th July 2012
Flexibility Offered:
Job Ref:



To manage the annual insurance information gathering and analysis for inclusion in the Group’s Insurance Renewals Underwriting Presentation.

To provide insurance & risk services and advice primarily in relation to liability (casualty) risks and oversee the management of casualty claims.

The role is based in Leeds but with some UK travel (occasional travel by train to London may be required.  Overseas travel is unlikely.)


Department Overview

The Risk Management department is responsible for the following areas:

Risk Financing, including insurance; Landlords Insurance Payments; Corporate Risk Management, Governance, Compliance & Policy; Loss Management; Health & Safety; Fire Safety; Business Continuity Management; Risk Identification & Control


Key Skills and Experience required:

Person Specification

  • Reliable, trustworthy and responsible individual
  • Team Player
  • Good sense of humour and motivation
  • Strong organisational skills and diary management
  • Good attention to detail
  • Commercial awareness and business acumen with a pragmatic approach
  • Able to communicate at all levels, particularly on the telephone, with a helpful style essential for dealing with partners in the Business and external service providers
  • Demonstrates resourcefulness


Experience & Qualifications

  • A skilled casualty insurance underwriter or broker with an excellent working knowledge of commercial insurance and the insurance market
  • A good administrator, capable of working on own initiative
  • Numerate and Computer literate: intermediate Spreadsheet plus a working knowledge of Databases and good Word Processing skills (Microsoft Office) plus email.
  • A good standard of education to A Level standard with insurance qualifications (CII) or similar.


Tasks & Responsibilities:


  • Meet with ‘internal customers’ and external service providers
  • Review contracts with third parties & provide advice relating to insurance, liabilities and indemnities (in association with Risk Management and Legal Dept colleagues)
  • Deal with insurance aspects of planned and impromptu promotional & marketing events arranged by various parts of the Group, including overseas
  • Issue letters and Certificates evidencing legal liability insurance coverages – annually at insurance renewal and adhoc, on request, throughout the year
  • Assist with various Risk Management projects and occasional property loss handling as required
  • Provide general insurance and risk management advice to the business – always looking for ways to reduce risk and add value
  • Deputise for Risk Management colleagues in their absence


Risk Management values, information and declarations

  • Manage the annual risk management values process for Insurance Renewals
  • Plan and deliver on a project basis, in conjunction with external advisors & service providers
  • Facilitate understanding & communications relating to the provision of information required from all parts of the business and the risk management function
  • Deal with queries around information and data and resolve issues as they arise
  • Generate all required insurance proposal forms; review and provide to the Group’s insurance brokers
  • Assist with overseas (primarily USA) renewals and insurance budgets, including Employee Benefits and Workers Compensation. Ensure premium invoices are paid in a timely manner


Casualty Claims

  • Deal with general claims queries received by telephone, post or e-mail
  • Manage Third Party Claim Administrators (TPAs), ensuring the TPAs provide services and information to agreed standards and older arrangements are ‘run off’ efficiently
  • Agree Service Level Agreements with TPAs every 12 months
  • Regularly review claims bordereaux, trend graphs, claims movement anomalies and litigated cases.  Identify specific issues & patterns and take appropriate actions
  • Oversee the management of  the liability loss recording database and the provision of statistical reports and analyses as required
  • Arrange regular & adhoc claims fund payments to TPAs
  • Review all individual claims referrals from TPAs
  • Review TP legal cost savings
  • Monitor performance against aggregates
  • Ensure Gradually Developing (Industrial) Disease claims are managed appropriately  with relevant records and progress reports
  • Manage business travel insurance claims
  • Verify loss records as part of the insurance pre-renewals (Feb & April each year)
  • Maintain a technical library
  • Prepare and issue loss management procedures and help with implementation


To apply, please send your CV and Covering Letter through the Apply Now link


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