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Software Requirements Analyst (ITSM)

South East

Location:
South East: Surrey
Salary (Annual):
40 000 - 49 999
Company:
Alemba Limited
Sector:
IT and Internet
Working Pattern:
Part time
Type:
Permanent
Date Posted:
Monday, 18th June 2012
Flexibility Offered:
Yes, 3 - 5 days/mornings
Job Ref:
#6121697
Alemba Limited - Software+Requirements+Analyst+%28ITSM%29

 

 

As Software Requirements Analyst you will be responsible for documenting the requirements for a number of software lines in the IT Service Management (ITSM) market.  This is an excellent opportunity to join a successful, growing software house using the latest technology. 

 

3-5 days per week. Flexible options.

Essential Responsibilities: 
 

·       Structured approach to requirement gathering

·       Work with key internal stakeholders (including Sales and Marketing) to define requirements

·       Run focus groups with customers and other external stakeholders to gather new requirements and refine existing ones

·       Create Product Requirements Documents (PRDs)

·       Review requirements necessary for certifying the software and add these to the PRDs to ensure that software will pass certifications

·       Create Requirement Specification Documents (RSDs) to describe how the requirements will fit into the product (at a functional level)

·       Work with Product Management and Project Manager to ensure that RSDs get signed off by stakeholders

·       Liaise with Quality Assurance to assist them in the creation of Test Plans

·       Liaise with Technical Writers in the creation of User Manuals

·       Occasional overseas travel required



Qualifications/ Requirements: 
 

·       Proven Analyst experience

·       Must have experience of writing requirement definition documents within a software vendor environment 

·       Proven experience working within an ITIL or ITSM environment

·       Ability to use Mockup tools to illustrate ideas and augment written work

·       Experience of working with Developers

 

Desired Characteristics: 
 

·       Very clear writing style

·       Exceptional ability to convey ideas through documents

·       Very organised, disciplined and tough-minded

·       Highly articulate and comfortable communicating at all levels of the business
 

Benefits Include: 
 

·       Competitive Salary + pre-IPO stock options

·       Good Opportunities for Career Development, Regular Reviews and Career Planning.

·       Flexible Benefits. 

·       Good Location and Working Environment. 

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