Appeal Court victory for single mums in Universal Credit case

Four working single mums have won a Court of Appeal case against the Department for Work and Pensions over the rigidity of the Universal Credit system which led to them losing money because of a clash between their pay days and the dates for UC assessment periods.

British pound coin and notes


The Department of Work and Pensions has lost its appeal against four working single mothers who challenged the rigidity of the universal credit (UC) system for calculating their earnings.

The single mothers went to the High Court in November 2018 to challenge the legality of the system that meant they had all experienced fluctuations of their benefit income and significant cash losses solely as a result of a ‘clash’ between their monthly paydays and their fixed monthly UC assessment periods.

Each was paid their regular monthly salary on a particular day towards the end of the month and had a UC monthly assessment period that ran from a fixed day, close to the date they were paid their salaries. Frequently they were paid early by their employers to take account of weekends or a bank holiday. Where this happened, they were treated as having earned two monthly salaries in one UC assessment period and nothing in the next assessment period – leading to fluctuating monthly UC payments and the loss of the work allowance they would have received to support them as working lone parents.

They were unable to fix the problem by changing their pay dates or assessment period dates and the DWP was unprepared to adjust the system to prevent the problem from occurring. In January 2019, judgment was given in their favour by the High Court. The DWP sought permission to appeal to the Court of Appeal and the case was heard in May 2020.

In today’s judgment the Court rejected the appeal, finding in favour of the mothers on the grounds that the variations in their UC awards and the loss of the benefit of the work allowance, purely as a result of being paid their salaries on a day close to the start/end of their assessment period, were perverse and irrational, leading to “significant variations not only in the benefit award but in the income for the household from benefits and salary in a particular assessment period”. This in turn caused “considerable hardship” and created “perverse incentives affecting a claimant’s employment choices, cutting across the policy of the overall scheme”, the Court ruled.

Between them, the mothers fell into rent arrears, defaulted on council tax, incurred bank overdraft charges, borrowed money and became reliant on food banks to make ends meet. One of the mothers had to decline a promotion and put her professional aspirations on ice because of the way the UC system treated her earnings. Another felt compelled to give up her job to look for alternative employment where there was no clash between her pay date and UC assessment period.

The court rejected the DWP’s argument that there was no real loss of the work allowances as the system was not designed to give them one when there was a pay-date ‘clash’. The court noted that the loss is even greater in 2020 than it was in 2018 when the case began – for a claimant receiving support in their UC for housing costs, the work allowance was worth  £192 at the time the case started rising to £292 when the appeal was heard (for those without housing costs in their UC award the work allowance was £397 and is now £512).

In the judgment, Lady Justice Rose said that she could not accept the DWP’s argument that the UC computer programme could not be modified and ruled that it is irrational for the Secretary of State not to change the system to solve the problem and make an exception for claimants who lose UC income for no reason other than the coincidence between the date of their salary payment and the date they first claimed UC.

Carla Clarke, solicitor for the Child Poverty Action Group, who represented three of the women, said: “Justice has been done and common sense has prevailed. The court has recognised that it’s not enough to say ‘the losses weren’t real and the computer system can’t be changed’ when the losses were very real to the mothers in this case who are working hard to try and give their children a secure and stable income. No-one should be left unable to budget and in a precarious financial situation despite being in stable, regular paying employment simply because the DWP failed to design the UC system to take account of an entirely foreseeable situation, namely that many employers do not pay on a non-banking day…The DWP needs to take action to prevent this happening to the many thousands of working parents who find themselves in the same situation.”

Post a comment

Your email address will not be published. Required fields are marked *

Latest from Tax Credits

Read more on Tax Credits

Your Franchise Selection

Click the button below to register your interest with all the franchises in your selection

Request FREE Information Now

Your Franchise Selection

This franchise opportunity has been added to your franchise selection



Click the button below to register your interest with all the franchises in your selection

Request FREE Information Now

You may be interested in these similar franchises