If you have never looked at Arise as a possible avenue to earn, then there has never been a better time to investigate; if you are someone that looked previously but found it didn’t match your needs then, take another look now! Whatever your situation, you may find inspiration from this case study sent in to us this week from one Arise agents…
Arise Virtual Solutions has rapidly developed its offering in the UK in the past 12 months, from adding 2 new clients in 2 new sectors, to reducing the minimum weekly commitment to 10 hours from 20, to completely revamping the admissions process to ensure it can be comfortably completed in less than 5 days. The last fortnight has also seen Arise first invited to host an open event at the House of Commons attended by many MP’s and one Minister, then attending a business forum with the Deputy Prime Minister Nick Clegg in Cornwall, and this increased political support is driving huge interest in the Arise model both in the UK and overseas. As one of the earliest adopting groups, working mums have quickly identified how the Arise model can work for their work-life balance, and we are increasingly seeing the need for the specialist skills that mums can provide, be it in the form of banking, insurance, languages, telesales or more simple customer service experience. If you have never looked at Arise as a possible avenue to earn, then there has never been a better time to investigate; if you are someone that looked previously but found it didn’t match your needs then, take another look now! Whatever your situation, you may find inspiration from this case study sent in to us this week from one of our agents, Melissa Simpson:
“I joined Arise in April 2009 after leaving my full time job as an IT Support Analyst. Full time childcare had become too expensive and difficult to juggle. My eldest son was due to start school, but for the first 3 months he was going to be finishing at midday. This was a problem because the after-school club did not start until 3.30pm! My husband was unable to help as, being in the RAF, he was due to be deployed to Afghanistan for 3 months. So it was with great relief that
I discovered Arise and embarked on the certification course. I found that with Arise I was able to work around the awkward school hours by servicing in the mornings and evenings.
After 3 months of taking calls I was offered the chance to become a Performance Facilitator, which is the role I still do today. I listen to calls that are taken by CSPs and send them both positive and developmental feedback. This aides them in the challenge to meet their metrics and helps ensure that the client’s Compliance and Customer Experience targets are met. I was recently fortunate enough to be able to attend an Arise event held at the Houses of Parliament. I spoke to Maria Miller (Minister for Disabled People), MPs and business leaders about my experience of working from home. It was a real change from the virtual work world that I am used to, not only was the location amazing, but listening to the speakers was inspirational.
Now that both of my children are in full time education, I find that Arise still suits me. Not only can I work around school hours, but I also have the flexibility to work fewer hours during the school holidays or make up the time when my husband is around to help out with the children. I enjoy being able to help out at school by going in once a week to listen to children read. I am also able to reschedule my working hours to fit in with assisting on school trips and attending school performances. Another benefit of working from home is that I am never late for work due to school-run traffic. Home, and therefore work, is only a 5 minute walk from school.
My career is important, but I need it to fit around my role as a mother.
For me, Arise has been the perfect solution.”
If, like Melissa, you would like to learn more about ‘the perfect solution’, register for one of our Information Sessions at http:// www.arise.com/uk-informational-sessions/ – see you here!