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About us

We specialise in products that not only look good, but make the home smell great! Cello first launched in 2015, with the aim of bringing quality home fragrances and an exciting bespoke collection onto the market.

Through our retail stores, we sell beautiful ultrasonic diffusers, electric melt burners, scented candles, wax melts, fragrance oils, reed diffusers and so much more. Our products are ever changing, taking influence from current trends to offer our customers the very best!

Graphic showing the history of the company, called join our fragrance journey

Many of our products are also stocked in other stores, both in independent and large retailers as well as online. You can find us in John Lewis and on the Wayfair and Amazon website, to name a few.

We want people across the country to experience the charm of Cello and our unique fragrances that are perfect for all occasions.

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The Opportunity

We have two models available for you to choose from: the first being a bespoke retail store, ideal for high footfall areas such as high street locations. The second choice is a more affordable kiosk model that works great in shopping centres. This is your chance to own your very own fragrance retail shop with Cello in your chosen territory! Your Cello store/kiosk will be fully stocked with our core product range of our own home fragrance products.

We create products and a store environment that encourages repeat purchase; it is crucial that your store/kiosk upholds this tone too. You will be provided with all of the necessary tools to help you launch your Cello business with confidence. This will include support with your shop fit-out, stock, and other materials and all the equipment you will need.

Photo of a Cello shop front

What you will receive

    • The rights to own and operate a Cello franchise, to use the trademarks and tradename in a defined area for a period of 5 years with the right to renew
    • Full initial training on all aspects of the business
    • Ongoing training and support
    • Franchise operations manual
    • Marketing support
    • Rota modelling and staff profiling
    • Retail store fit layout as well as pricing guidance
    • Our IT stock control logistics system
    • Products (stock lists)
    • An experienced head office team with decades of retail experience
    • So much more!

Request FREE Information >> Cello shop front showing the entrance to the store in a shopping centre

The investment

Our franchise fee is dependent on the model you choose to invest in. The fee for our flagship retail store is £19,500 + VAT, whereas the fee for a kiosk model is only £6,950 + VAT. The total package fee will vary depending on the location, size and fitout requirements of your retail store/kiosk. The choice of location for the kiosk model is limited however it would need considerably less capital to start with.

Depending on the capital you already have access to, Government-led funding may be available towards the cost of your franchise fee helping you to get started.

Are you the ideal Cello franchisee?

We are searching for ambitious franchise partners to join us on our expansion journey. If you are passionate about people, can demonstrate commercial acumen and have a strong eye for detail, you sound like an ideal candidate. You do not need previous experience in retail, although it would be beneficial. We believe in the ethos that the ‘customer is always right’, so you will need to be committed to providing an excellent customer experience. This is a fun and exciting opportunity to own your own successful home fragrance retail store.

What’s next?

Want to find out more? If you think you could be the perfect Cello franchisee, then we want to hear from you! Fill in your details below to receive further information about our franchise opportunity.

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