Initial Investment

From £5,400

Training provided



What is a franchise?

Learn more about how franchising works, and if it is right for you:

Click here

Five reasons to start a franchise

Find out why franchising might be a good idea if you want to work flexibly, for yourself:

Click here

ARE YOU LOOKING FOR A FLEXIBLE, PART-TIME FRANCHISE, THAT CAN BE STARTED FROM YOUR DESK AT HOME? At eDivert we offer admin, marketing and call handling services to other businesses. eDivert and its franchise network deliver high quality Business Support services to companies in every sector. Our services include:

  • Administrative Services, including diary management, transcription, mystery shopping call projects, bookkeeping
  • Customer Service Support, telephone answering, live chat answering, email management, social media management
  • Marketing Services, including email marketing, social media advertising and telemarketing, pipeline management, lead generation

Unlike a traditional franchise, you don’t buy a geographical area. Instead we help you specialise in the services that you enjoy, which you can then deliver UK-wide.

As part of the eDivert network, you will have the opportunity to take work on from other franchisees and from head office, which allows you to grow your business 3x faster than when you start on your own.

Once you get too busy yourself, you can outsource some of your work to other franchisees within the network, knowing that they have received the same training as you have, and share the same values.

In the eDivert network, franchisees are completely independent, but at the same time truly work together. This means you can take on bigger projects and work that fall outside of your available hours. It means you can earn more, than if you were on your own. Being part of our eDivert franchise network means there is a team in the background to help you with overflow work, with ongoing support from Head Office. It offers THE SOLUTION to a perfect work life balance.

edivert seminar

Request FREE Info Today

Key Features

  • Flexible working hours
  • Part-time or full-time
  • Access to a team to help with overflow work and holiday cover
  • Access to secured income through work outsourced via Head Office
  • Average income of £8,000 – £10,000 per month (full-time) and £2,500 – £4,000 (part-time)
  • Be independent and part of a team at the same time
  • Expert and personalised training to kick-start your business
  • Ongoing support from Head Office
  • Access to weekly team meetings to get to know the others in the network
  • Tried-and-tested business model
  • Proven success

Our eDivert Network

As a business, we are passionate about our people – it is what makes us so unique! Our company structure guarantees that you will have a strong team ready to support you in any situation.

Most of our franchisees get an opportunity to do some work for head office or another franchisee in the first few months.

We offer weekly online team meetings, so you get an opportunity to build relationships with the other franchisees in the network.

We currently have a variety of franchisees on board, some work full-time in their business, but most of them part-time.

edivert support

About You

We welcome franchisees from a variety of professional and educational backgrounds, ensuring that eDivert has the widest skill set on offer to business communities around the UK.

Previous administrative, customer service, sales or marketing experience is helpful, but most importantly, you will need a can-do attitude! We are looking for individuals with drive, dedication, passion and an eagerness to learn.

Our franchise opportunity is ideal for mothers who would like a flexible work solution to fit around their children.

You must be highly organised, efficient and professional with a sense of urgency and tenacity.

Don’t worry if you have not had previous experience in running your own business. We provide you with everything you need and need to know in the online training, which you can complete in your own time.

In addition, we offer regular virtual training sessions via webinar, where you can speak to other franchisees and someone from head office.

Our franchisees are all self-motivated and resourceful, approachable and natural networkers.

Request FREE Info Today

Financial Information

At eDivert we offer 3 franchise packages, starting from £5,400. Our Essential Package offers you a start-up kit and online training. Our Accelerator and Elite packages at £9,500 and £12,500 include everything from the Essential Package, plus an automated marketing system and a set of unique contacts, which will help you grow your business quicker. The franchise term for each of the packages is for 5 years and can be renewed at no additional fee.

At eDivert we like to keep things simple. We only ask our franchisees to pay one monthly royalty fee for the ongoing support and brand exposure that we offer. There are no other hidden charges. New franchisees start paying £150 + VAT a month when they join, and this changes into a 10% monthly management fee as their business grows.

These funds are re-invested in marketing for the franchise network and development of training and workshops for the franchisees. Our franchise offer is fully flexible and scalable, so you can adjust the amount of time spent on your business as and when your situation changes.

Training and Support

Our Training and Support are second to none and is provided remotely through our online training system and interactive webinars. So you won’t have to worry about additional costs for travel or overnight stays.

In the training we provide you with all the information from starting your business, to what marketing strategy to use to grow your business, how to get customers and how to deliver the services.

We also go in more depth into how to close a sale with a potential customer and how to handle difficult situations.  After the training, you continue to have easy access to head office and the other franchisees for any support you may require.



We also supply monthly marketing materials, training videos, help with business planning, an annual conference and ongoing training.

  • Earning potential will vary depending on the amount of time you have to devote to your business and the business model you choose. As an example, with 20 chargeable hours per week, you could turnover £30,000 per year if you work on your own, or the sky is the limit if you work full-time and build up a business where you either outsource to other franchisees or take on staff.



Request FREE Info Today

Case Study 1

Why Rebecca chose to join the eDivert franchise network

Rebecca is our franchisee based in Kent. She decided to join the eDivert franchise network back in January 2019 and launched her business officially at the beginning of April this year.

Rebecca has two young children and was looking for a more flexible work solution. At the time when she was looking what to do next, she was working part-time as a tour guide for a local power station. She had previous experience as a receptionist and administrator, which are roles she enjoyed and excelled at and she wanted the opportunity to continue in this industry. Her previous work experience involves having strong interpersonal and organisational skills and a large percentage of her roles have been customer based. She also has plenty of experience on the computer and a vast knowledge of Excel, Word and PowerPoint. Her skill set means that Rebecca was an excellent fit for the eDivert franchise network from the very outset.

Request FREE Info Today

With her husband already being his own boss and running his own franchise business in ground maintenance, Rebecca could see the advantages for her family and work-life balance of being self-employed. This meant that starting her own business was a no brainer.

Rebecca has made a flying start with her eDivert business. She works four days a week during school hours and combines the admin and marketing for her husband’s business with taking on work from eDivert head office and following up on new leads to gradually build up a larger customer base.

But more importantly, eDivert head office spotted an opportunity amongst one of Rebecca’s contacts and is helping her to become a preferred provider for a large UK franchise brand. This brand has 120 franchisees throughout the UK of which the majority will need some level of support with their customer service, marketing or administration. This is a brilliant example of how eDivert head office and franchisees work together to get bigger clients onboard, which will benefit everyone in our network. Once this account has been fully set up, Rebecca will not have time on her own to provide all this work, so she will be outsourcing this work within the eDivert franchise network and pass on prospective customers to otherfranchisees. We look forward to working with Rebecca and the other franchisees on providing the services for this account.
If you would like to find out more about the eDivert franchise network request our prospectus today.


Case Study 2

Lyndsey, eDivert franchisee in Wigan

Why did you choose to buy into an eDivert franchise?

In 2017 I started out trying to build my own VA business. I applied for a Freelancer position with Kim to cover some of her work whilst she went on holiday.

Building my own business with no Brand, Website, Marketing Collateral, Pricing Structure or Policies and Procedures was tough.

I really enjoyed working with Kim, I liked the way she did things and when she mentioned the eDivert Franchise Opportunity – it was a no brainer of a decision.

What has the eDivert franchise offered you until now?

Confidence, the strength of an existing Brand, the support of Kim – so I am not doing this on my own! More importantly, a source of income in the early days by taking on Head Office work.

Why would you recommend the eDivert franchise to others?

The initial buy in cost is significantly lower than any other VA Franchise. Kim is incredibly supportive and is an incredibly successful Business Woman. The brand and the website and the way we “do business” impresses people!

What has been your biggest achievement until now as an eDivert franchisee?

I have 2! Paying back my investment inside of 6 months and getting to capacity within 8 months.

How do you find the work life balance as an eDivert franchisee?

It is fantastic! I have a little boy who is 5, so I only work within school hours.


Case Study 3

How quickly did Stephanie find her first eDivert Customers?

Stephanie is our franchisee based in Liverpool. She joined eDivert at the end of 2018. During her notice period, when she was still working full-time, she took the chance to set up the practical side of her eDivert business. This included learning how to sell and provide the services, getting her business insurance sorted, set-up her telephone system and so on.

Read the full case study by clicking here.

Request FREE Info Today

The eDivert franchise: A diverse network

At eDivert we believe that diversity is of the upmost importance for our franchise network to ensure that franchisees can make the most of their business.

Read the full article by clicking here.

How to buy a franchise?

Edward Studdert-Kennedy from the eDivert Franchise Network explains the most common steps to buying a franchise

Read the full article by clicking here.

A flexible business to business franchise talks to Kim van Dongen, franchisor of answering service eDivert about how she set up the business and what it offers franchisees.

Read the full article by clicking here.

Meet the eDivert team

Our discovery day is a great opportunity to meet the eDivert Team and hear the experiences of an existing eDivert franchisee.

Find out more.

Request FREE Info Today

Your Franchise Selection

Click the button below to register your interest with all the franchises in your selection

Request FREE Information Now

Your Franchise Selection

This franchise opportunity has been added to your franchise selection



Click the button below to register your interest with all the franchises in your selection

Request FREE Information Now

You may be interested in these similar franchises