Initial Investment


Training provided


What is a franchise?

Learn more about how franchising works, and if it is right for you:

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Five reasons to start a franchise

Find out why franchising might be a good idea if you want to work flexibly, for yourself:

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Why SmartPA?

Launching a SmartPA franchise offers you the freedom to set your own hours, work flexibly from home, and deliver professional services to your clients. This flexibility allows you to be there for those important family moments, ensuring a healthy work-life balance.

Unlimited Earning Potential

Our franchise opportunity offers limitless earning potential without geographical restrictions. With our recurring revenue model, you can scale your business to meet your financial needs. Full-time SmartPA Partners earn, on average, between £84,000 and £120,000 annually, while part-time Partners earn between £30,000 and £48,000.

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From the start of your journey, our dedicated team provides you with six weeks of accredited training, followed by continuous one-on-one and group mentoring. We empower our partners to take control of their work/life balance and fit their career around their home life – both as business owners and as real people.

Key Benefits:

  • 98% Success Rate: Join a proven business model with a high success rate.
  • UK Funding Available: Financial assistance to get you started.
    Work From Home: Enjoy the convenience and flexibility of virtual work.
  • Flexible Hours: Create a schedule that fits your life.
  • No Geographical Restrictions: Grow your business without limits.
  • Recurring Revenue Model: Build a stable income stream.
  • Six-Week Accredited Training: Receive comprehensive, industry-recognised training.
  • Lifetime Business Support: Continuous guidance and mentoring.
  • Bonus Client Provided: We secure a bonus client on your behalf, worth £6,000 annually.
  • Global Peer Support Network: Connect with over 300 SmartPA Partners.
  • Trusted Brand: Benefit from instant brand recognition.

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Training and Support

Launching your business with us includes lifetime support, starting with comprehensive training which will educate you on the SmartPA brand and provide you with the skills and confidence you need to get started.

Our lifetime business support includes:
· Training
· Coaching
· Technology and IT
· Sales and Marketing assistance

We can even assist you with compiling proposals, closing sales, and delivering SmartPA’s services to your own clients. Plus, if you need time off for maternity leave, unforeseen circumstances, or travel, we can look after your clients on your behalf until you return.

Community and Network

Joining SmartPA as a Partner means becoming part of a network of over 300 SmartPAs worldwide, offering a wealth of knowledge and insights. We know that the SmartPA brand is only successful if our Partners thrive. That’s why we’re dedicated to providing exceptional training and ongoing support at no additional cost.

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For an investment of £15,000 + VAT, SmartPA Partners receive brand recognition and full support from our dedicated team. Additionally, we secure you a ‘bonus client,’ providing £6,000 income per annum. Our Business Support Team is with you throughout your SmartPA career, equipping you with the tools and guidance needed for success.

Take control of your career with SmartPA. Join our franchise and experience the benefits of flexible working, unlimited earning potential, and comprehensive support.

Apply now and transform your work-life balance with your own SmartPA business!

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ladt with blond hair staring

Meet our partners: Sarah Mann

When Sarah separated from her husband of 8 years, she took the step to launch her own business with SmartPA to get the flexibility and stability she needed as a single mother.

Fast forward a year and Sarah is a successful business owner, enjoying all the benefits of owning a SmartPA franchise. Read on to find out more about Sarah and what led her to become a SmartPA partner.

Introduce yourself, and tell us something people don’t know about you?

Hi, I’m Sarah, I have two children Pippa (6yrs), Maverick (19mths) and a Cocker Spaniel Maddie (10yrs). I launched my SmartPA business in September 2020 and I can honestly say it’s the best decision I’ve made. It’s been a roller-coaster of a ride, but it’s given me the financial security I need as a single mother and flexibility to be there for my children.

Something people don’t know about me is that I own another business, which I bought my husband out of in December 2020 – a security company called Askari Tembo.

What’s the best piece of advice you’ve ever been given?

Nothing worth having comes easy! If it’s worth having, then it is worth blood sweat and tears getting it! This is so true, for me to finally take the plunge and launch my own business, I had to endure the separation from my husband of 8 years.

2020/2021 was both the best and worst year for me:

February 2020 – Baby Maverick born

April 2020 – Turned 30 and separated from my husband

May 2020 – Signed up to SmartPA

August 2020 – Completed my accreditation

September 2020 – Launched my SmartPA business working 3 days a week

December 2020 – I secured four clients in four months

January 2021 – Started working on my business full time

March 2021 – I hit 12 clients

May 2021 – My accountant told me my business had made a profit in the first year of trading!

August 2021 – Survived the School holidays as a business owner and even managed to have a week away.

September 2021 – One year officially trading and ready to grow the business even more.

What was your first job?

A waitress at a wedding venue – loved it, possibly my most favourite job!

How would your friends describe you?

Strong, independent, fierce with determination to run a successful business whilst being the best mum she can be! – the words of my best friend Kelly and fellow mum & business owner!

Favourite thing to do in your spare time?

As a mother of two small children, spare time is sparse but I’m trying to block out a few hours each week to get back into horse riding. I owned horses until my daughter was born and it’s something I’ve really missed. SmartPA has given me the time to get back riding!

Who’s someone you really admire?

My Dad! He works harder than any person I know, and always has done to give his family the best life possible. If I can give my kids half what he gave me and my siblings, then I know I’ll have done ok in life!

Lorraine Kneebone – SmartPA Interview

Becoming a SmartPA doesn’t just offer important flexibility like being your own boss and choosing your working hours, it also offers you the opportunity to play to your skills and the work experiences you enjoy most to increase your self-satisfaction at work ..with our SmartPA professional network there to support your success.

Before starting as a SmartPA Partner, Lorraine was what’s known as a ‘lifer’ at Royal Bank of Scotland, having worked there for 34 years before launching her own SmartPA business in March 2020.

We caught up with her to learn more about her career, becoming a business owner and her advice for anyone looking to become a SmartPA partner and launch their own virtual assistant venture.

What did you do before working as a SmartPA?

“I worked for Royal Bank of Scotland for 34 years before joining SmartPA. I had a few ‘mini-careers’ within that time. I spent around five years as an Executive Assistant which I really enjoyed and that is what inspired me to think about this role.

“The last 15 years of my time with the Royal Bank I was involved in the HR function, which has allowed me to offer HR services as well as being a virtual assistant.”

How did you find out about SmartPA?

“I reached a point in my last company where I felt that I wanted to try something different. I wasn’t getting any younger and I knew there was potentially an opportunity for redundancy coming along.

“I assessed what I had done to date and what parts of my career I had enjoyed. The experience that stood out to me and that I got the biggest kick out of was my time as an executive assistant. I really enjoyed my time doing that and being in the thick of it; being very reactive, very operational, solving problems.

“I enjoyed the HR side as well and I thought ‘how can I use these skills and parts of the job that I enjoyed most’.

“I started doing research and came across SmartPA. I realised there was a franchise opportunity, and it just went from there.”

How did you find starting a business during COVID-19?

“The world was crazy at the start of the pandemic and this made it a much bigger decision in terms of whether to continue or not. Nobody knew what was going to happen and I was asking questions of the head office and they reassured me that services were still in demand. They were confident that this was going to mean more remote working and that it was going to be accepted more quickly.

“For me, the timing was perfect because when I signed up, I had three months of training to complete. By the time I got my training completed I found that things had picked up again – I have found no shortage of available work out there. I have been incredibly busy and at the last count I have five retained clients and two that I do ad-hoc business with fairly frequently.

“It was really positive for me because at a time when it felt like the whole world had come to a stop, having my SmartPA business has really lifted me and reminded me that there’s lots of busy people out there that are desperate for support.”

lady smiling

Why did you choose SmartPA?

“I liked the idea of being my own boss and having flexibility and variety, but I didn’t have the confidence to step out there and do it alone. That was the initial attraction for me of starting a SmartPA franchise, that there was a way to be my own boss but have the support of the head office when I needed it.

“Once I started speaking to the team there and did my initial research the draw was that they were great like-minded people that seemed to fit with me and my values.

“Something that I have gone on to find that I didn’t appreciate was the support and connections that you make with the other partners. I think I would have found it isolating being completely on my own and I like that I am part of a team, whilst still working for myself.”

How did you find the onboarding process?

“It couldn’t have been any easier. I raised an enquiry online, filled out a questionnaire and at that stage SmartPA reached out and offered a call. It is important to talk about that part, because if the communication hadn’t gone so well and felt so friendly and welcoming, I probably wouldn’t have reached the onboarding process. There was someone on the end of a phone I could speak to, it wasn’t just a website or emails – the line was there for me to ask any questions or voice concerns.

“From that point it was really straightforward, there were a few forms to fill in and there’s an opportunity to take a business loan if you want to do that. For someone who has never started their business before, it was made easy and the team at SmartPA really kept me right.

“I visited SmartPA HQ in Edinburgh and I was overwhelmed by how welcoming they were and the time that they took to meet with me.”

Sarah Mann

5 Questions with Sarah Mann

A lifechanging event led Sarah to the SmartPA partnership, to build on her varied career and create stability for herself and her children.

Fast forward a year and Sarah is a successful business owner, enjoying all of the benefits of owning a SmartPA franchise. Read on to find out more about Sarah and her business journey so far.

What has your career been like so far and what brought you to SmartPA?

I’ve had a really varied and mixed career so far! I’ve worked in recruitment, construction and technology all within different roles. My reason for coming to SmartPA was to get stability for myself and my children following the separation from my husband.

When you started how did you find the process of securing clients?

I’ve been really lucky in securing my clients and I haven’t really done a lot of marketing as far as social media and email campaigns. I secured clients predominantly through networking, building rapport and all my clients have come to me kind of organically.

How did you use in-sourcing at smart pa for your business?

I use the in-sourcing model for supporting clients who have specialist requirements such as social media. For example, I currently have a partner who supports four of my clients for social media. I also use insourcing to support any big clients who I am unable to support myself solely I have partners who support me.

What is your work life balance now that you own your own SmartPA business?

Six months down the line there is a better work-life balance and I definitely have days during the week where I don’t need to work, or I’m not missed by my clients – I’ve got that balance which is nice.

What are your growth plans for the next year?

I’ve officially been with SmartPA a year, but I only launched my business in September, so it’s not quite a full year of trading. I definitely want to grow the business; I’ve reached capacity myself and I’ve got three partners who are currently supporting me so I am looking at bringing someone into my business so that I can grow further and take on more work.

About SmartPA

SmartPA is a business support and administration franchise transforming the way professionals work.

With more than 10 years’ experience offering remote administrative support to over 5,000 business clients globally, demand for our services has grown almost 30% in the past year – now is the perfect time to launch your franchise business under our SmartPA brand. We offer lifetime business support from the minute you sign up with us.

SmartPA People: Meet Kamohelo Moffat, Business Support Executive

Our people are our greatest asset. In this blog series, we feature one-on-one interviews with individuals from our global team. Get to know us and our people…

Meet Kamohelo Moffat, a Business Support Executive working in our South Africa team.

Kamohelo is based South East of Johannesburg, and before working at SmartPA, she was an EA and a National Microsoft Dynamics National Administrator for 2 warehousing divisions at DSV Transport & Logistics, where she shone with her diverse skills and ability to connect with people from various backgrounds and personalities.

When she is not working, Kamohelo enjoys quality time with her family, engaging in activities like board games, karaoke, and other fun activities. She is also an avid reader and writer, and loves going on walks and hikes.

What attracted you to working for SmartPA?

“I learned about SmartPA on LinkedIn, and what instantly caught my attention was the prospect of serving diverse customers and adding value to their businesses, enabling them to focus on the operational needs of their business rather than administrative and HR concerns. What’s even more appealing is the opportunity to work remotely, which aligns perfectly with my lifestyle.”

RSA Group Photo-1

Tell us about the training and support you have received from SmartPA.

“The CPD accredited training from SmartPA is incredibly detailed and comprehensive, arming us with the knowledge and skills to serve our clients at the highest level of quality, all while encouraging creative approaches to problem-solving.”

How has SmartPA helped you grow as an admin professional and as a person, and what are your plans for the future?

“SmartPA has been instrumental in refining my time management skills, making me more conscientious about time and, as a result, more productive and accountable in my work. As for the future, I plan to continue expanding my skill set and contributing to the success of the clients I work with.”

Give us a favourite example of how you have helped a customer.

“I had the opportunity to assist a customer by streamlining their department’s tasks into reminders, both one-time and recurring. This not only helped them keep track of their responsibilities but also boosted their confidence, enabling them to complete their work satisfactorily and move forward to the next projects.”

What’s the best thing about working for SmartPA?

“The best thing about working at SmartPA is the friendly and helpful team environment. We’re always ready to collaborate and tackle challenges together, ensuring that we all progress towards both our individual and shared goals.”

If you had to recommend SmartPA to your friends, what would you say?

“I would advise my friends that SmartPA is full of great opportunities for personal growth and self-improvement. It’s a place where you can constantly learn and enhance your skill set.”

SmartPA Partnership testimonial – Fiona Ward

Fiona Ward testimonial graphic

We recently spoke to Fiona Ward, a dedicated SmartPA Partner for 8 years, about her remarkable journey with SmartPA and her invaluable advice for new SmartPAs entering the field. Let’s dive in!

How did you first hear about SmartPA?

When I returned from a career break to do some ocean sailing, I realised I didn’t want to go back into the office presenteeism and commuting lifestyle, and instead I wanted the flexibility to be completely remote and choose my working hours so I could have the freedom to live and travel anywhere. I undertook some market research for starting a business that was both flexible and suited my experience and SmartPA came top of the search results.

Fiona Ward sailing

Why did you choose to join SmartPA?

The breadth of SmartPA’s model allowed me to draw on my wide range skills and experience in business support, operations management, law and publishing so that my working days could be infinitely varied. As someone without any sales or marketing experience, I was particularly drawn to SmartPA’s established brand, web and social media presence and advertising strategy: I didn’t have to be a small fish desperately trying to be visible in a big pond and I had the support of an in-house team to help me close my own sales. With SmartPA’s strong presence in the market, drawing in new clients with its marketing strategy, I knew there would be a steady stream of potential clients I could take advantage of if I wasn’t generating enough clients by myself. This safety net was extremely attractive given I needed to make a full time income and ensure my mortgage and other bills would always be taken care of.

Could you briefly describe your journey since becoming a SmartPA?

SmartPA got me off the ground with my bonus client and helped me build my marketing list and initial approach to my contacts. Straight away I picked up a large contract from previous colleagues of mine starting their own business and I haven’t looked back since! Eight years later and many contracts later, I still work with those first clients and have built amazing business and personal relationships with them.

When the pandemic started to hit business, I was extraordinarily grateful to be able to turn to the Business Support team, who were able to connect me with a new client and reduce the impact on my income. The SmartPA safety net really came good at a time when I saw freelancers’ businesses failing all around me.

How has SmartPA changed your life? Do you feel empowered, and has this improved your work/life balance?

I feel like I’ve been truly liberated with my SmartPA business. I choose the working hours that suit me and can arrange my work around my personal life rather than the other way around. I’ve made not just business contacts but genuine friendships through networking and client relationships. Most importantly, I was able to fulfil my plans to buy my own home and move to the countryside by the age of 40. This has offered me the freedom to have rescue dogs and ultimately study my passion, becoming a qualified canine behaviourist. Now I have the flexibility to manage two separate businesses alongside each other and none of it would have been possible in a 9 to 5 office job.

I never have to say no when someone asks if I can help, because even if I don’t have the skills required for the job, I know another SmartPA partner will. It has helped to build my reputation as a comprehensive and reliable resource that saves clients time, energy and money sourcing multiple suppliers. My clients all have the peace of mind of knowing that I can take care of anything they may need.

Two dogs

What piece of advice would you give to a SmartPA joining today?

My two biggest pieces of advice are: 1) Leverage your existing network. Tell friends, family and ex-colleagues about your business. You’d be surprised how many of them either need the support you’re offering or know someone who does; and 2) Have fun! Not only does it give you more enthusiasm for life, it gives clients and prospective clients more enthusiasm for you!

Meet our partners: Chandra Gardner


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