What do you get up to on a conference call? According to a recent survey by conference call provider www.powwownow.co.uk, over half of us continue to work.
The survey also found over 13% of women have used the toilet whilst on a conference call. Over 37% admitted to pulling faces whilst on a call while over 14% said they’ve said something about another person on the call when they’ve thought they were on mute. Over 39% of respondents to the survey said that they multi-task whilst a conference call is going on. More than 26% of women said they browsed the internet, which coincides with the more than 19% who said they check social media during a call.
The average amount of time spend on a call is between 11 and 15 minutes (21% said this) and the best time to have a conference call is mid-morning, according to 45% of women. The average number of people that respondents feel comfortable calling with is four or five.
Over 19% of respondents said they had lied in order to avoid a conference call. The top excuses for missing a call is “being tied up with another call or meeting” (over 39%) or internet issues (over 37%). Over 8% of respondents have lied about their location on a call.
The survey found women tend to be more confident over the phone, with over 20% saying this compared to 14% of men, with women also saying they feel more confident asking for a pay rise over conference calling (15% said this) compared to just over 10% of males. Compared to 12% of women, 19% of men would use personal issues as an excuse for missing a conference call.
Powwownow has created a guide on conference call etiquette, including just asking for a couple of minutes for a toilet break and making sure you’re prepared rather than making a cup of tea. The guide can be found here.