Business Analyst for Digital Banking Start Up

We're on the hunt for an incredible Business Analyst (or two) for our digital banking start up (with a difference) in central London. Of course, you'll need to be a super star in terms of core the Business Analyst skillset, but what really matters is the ability to operate comfortably in a fast paced, collaborative environment where you'll need to think for yourself and sometimes deal with moving goal posts and ambiguity. 

We need people who get a buzz from the opportunity to build from scratch and do new things in new ways. In return, we offer a non-hierarchical, friendly environment where you are encouraged to bring your whole self to work. There's no dress code, we're open minded about work patterns  - it's fine to work from home a day or two, but we highly value the interaction and camaraderie that comes from working alongside the rest of us here at our HQ. 

At least 5 years' Business Analyst experience preferred and we'd really like you to have worked with Agile before. One of the roles is banking payments focused so we're keen to hear from people with solid experience in that space.

Will consider day rate contractors or fixed term contractor.

Read on for more info about the role. If you feel you have the right experience and mindset, please go ahead and apply  - we'll come back to anyone we'd like to take to the interview stage within 7 days.

Role Overview

·         Supporting the identification of process & related technical solutions that deliver value 

·         Based on business / project objectives, defining requirements for specified processes

·         Responsible for managing work on multiple processes within the portfolio

·         Working with tech and data teams to creating enterprise and content management library of processes (&  other related artefacts) required for the development of solutions 

·         Extensive liaison and direct contact with a diverse range of businesses and functions

What you’ll do..

·         Capture, validate and document business and system requirements ensuring they are in line with our  principles & business objectives, and/or relevant regulation.

·         Provide reasoned analysis for review by stakeholders including pros and cons of the solution/design

·         Draft Business process documentation (process design & documentation including control points and reference to related regulation)

·         Work with data and tech teams to create: Process maps; standard operating procedures and/or training materials; KPIs to measure the process on an ongoing basis; developing scope of UAT to support testing activities

·         Gather requirements and ascertaining the relevant information from stakeholders and/or existing documentation/with the aid of external research

·         Utilise specialist knowledge and/or experience of business areas, products and systems to ensure effective and innovative solution design

·         Provide analytical support to the programme where appropriate - analysing processes critically and making recommendations/suggestions & identifying the wider business impact across key outputs and processes

·         Contribute to regular workshops/stand ups and working collaboratively with other members of the team

·         Work on multiple ‘processes’ simultaneously

·         Support planning sessions for Agile work streams through sprint planning and managing the wider product backlog

·         Update weekly project status reports

·         Manage RAID & action / decision logs  as required

·         Undertake Gap analysis.

The skills you’ll need…

Essential:

·         Adaptable, focused and dynamic approach, innately proactive attitude with a strong desire to roll sleeves up

·         Significant BA  experience

·         Ability to use business/technical knowledge to help steer process creation such that they are streamlined and in line with Regulation/other relevant business rules and/or outcomes.

·         Ability to identify risk and therefore potential control points required in processes. 

·         Ability to identify opportunities to change and streamline existing processes

·         Proven track record of end-to-end delivery

·         Previous experience of managing multiple projects simultaneously

·         Previous experience of defining  acceptance criteria and corresponding test scripts in relation to processes mapped/created

·         Strong communication skills verbally and in writing to inform and persuade stakeholders as well as communicate requirements to Technology as required

Desirable:

·         A recognised formal qualification or equivalent job related experience in Business Analysis to certified level is desirable

·         Experience re creating customer/staff journeys

·         London Based