Operations Executive - FTC - Flexible Working Available
- Employer
- Lloyds Banking Group
- Location
- Birmingham
- Salary
- £24264 - £26960 per annum + Benefits pro rata
- Closing date
- 7 Dec 2018
View more
- Sector
- Accountancy, Banking, Finance
- Hours
- Full Time
- Flexibility
- Flexible working available
- Contract Type
- Contract
Job Details
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.
We have an exciting opportunity to join our dynamic and evolving Direct Operations team. This team is responsible for overseeing marketing, compliance, quality, process and project work to support overall departmental performance and customer experience.
Your focus will be to maintain efficiencies and identify opportunities for process and procedure improvement within the Direct operation and to support internal and external client needs.
Key areas that you'll focus on include supporting sales performance through maximising special offer performance by working with our Marketing team and Direct stakeholders; and supporting the Direct customer contact strategy to ensure positive client journeys throughout life of relationship
Join us and be part of an inclusive, values-led culture focused on making a difference. Whatever your aspiration, you can also expect excellent benefits, personal development and a career that's enriching and full of opportunity.
Together we make it possible.
Company
We’re creating an organisation that attracts, retains and develops the best talent in the industry, and one that openly embraces diversity too. But more than that – we want to be a great place to work. We invest in our people, offering the best training and coaching, and by encouraging them to contribute to our leading corporate and social responsibility practices. We offer flexible working hours and days, under our Work Options scheme. This means that you can have a challenging and rewarding career, and still have an ideal work/life balance.
Flexible working is at the heart of our strategy. We’re re-imagining where, when, and how our people work, with new approaches designed to meet the ever-changing needs of customers and colleagues. These include increasing our use of remote-working tools and technology, as well as placing less reliance on a 9-to-5 mindset. For many of our office-based colleagues, we work in hybrid ways which involves spending at least two days per week or 40% of their time at one of our office sites.
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