IT Support Volunteer - Part Time

We are looking for an experienced and friendly IT volunteer to join the team at Head Office, supporting the Facilities and IT Manager.

​Purpose of the role:

To provide additional support to the Facilities & IT Manager for operational support or specific IT projects.

Main activities:

• Laptop & PC set up support (desktop support is provided by an external helpdesk)
• Assist and support a rolling IT housekeeping programme across all Rainbow Trust bases, e.g. best management of the PC stock, management of Office 365 licenses
• Support renewal of mobile phone / tablet contacts
• Support introduction / improvement of mobile tracking systems (a compulsory application for Family Support Workers)
• Support staff training on all IT and mobile applications

Experience/Skills:

• Experienced IT professional with good knowledge of IT operating systems
• Experience in providing hands on support to users
• Good organisational and communication skills
• Able to manage own workload and take the initiative

Commitment:

We are looking for a volunteer who is available for one day per week, Monday – Friday, with flexibility on hours to suit the volunteer.

To apply for this role, please email [email protected].