Team Administrator - North East Care Team

Sunderland, Tyne and Wear
04 Dec 2018
04 Jan 2019
Part Time
Contract Type

Are you a good organiser and have some spare time during the week?

We are looking for a volunteer administrator to provide office support to Rainbow Trust’s family support team in Sunderland.

Main Duties and Responsibilities:

  • Carry out general administrative tasks for the team
  • Take minutes of the team meeting and circulate to attendees
  • Collate information/assessment packs
  • Prepare packs for training sessions
  • Produce flyers and promotional materials using the online toolkit
  • Answer telephone enquiries
  • Complete family applications for holidays, equipment or additional resources
  • Liaising with families regarding respite breaks

Experience and Skills Required:

  • Strong IT skills including all Microsoft Office programs and able to learn to use our in-house database
  • Well organised with the ability to prioritise tasks appropriately
  • Communication skills, both written (email, report writing) and telephone skills
  • Experience of interacting with people from a wide variety of backgrounds
  • Flexible approach with the ability to work on own initiative and as part of a team

We ask that you commit to one day either weekly or every 2 weeks, the day can be flexible.