My client is currently looking for a Front of House Centre Host.

Based in West London , the right candidate needs to have Front of House Customer Service experience.Be smart in appearance and be personable.

This is a 18 Month Fixed term contract (Part time Hours - 9.00 am to 1pm Monday to Friday)

Paying £25K Pro Rata!

Key Responsibilties:

* To be first point of contact for all members and outside visitors

* Meet and greet all visitors. Directing them to correct locations

* Respond to public enquiries re opening hours, members etc.

* Assist Building Supervisor to investigate member complaints, escalating these as necessary

* Answer incoming calls

* Taking and forwarding messages via email as required

* Arranging and handling post deliveries, couriers and collections including sending post tracked/ recorded in conjunction with building reception

* Place stationary orders as necessary

* Maintain the current and accurate filing system

* Manage meeting room bookings when necessary

* Provide on the ground support to the management team as required

* Assist in coordinating with lettings agents re access for viewings within the building

Personal Skills:

* Demonstrate a high level of interpersonal skill (warmth, diplomacy) and an upbeat, positive attitude

* Demonstrate an understanding of customer service and hospitality

* Understand the importance of adaptability in dealing with different occupiers

* Demonstrate the ability to resolve occupier issues in a constructive manner

* Understand the role of boundaries and the ability to move between occupier needs and the needs of the organisation

* Have the ability to work autonomously

* Be resourceful and creative in problem solving

* Enjoy multitasking and dealing with the unexpected

If you have Front of house customer service experience and think this position is for you then please apply asap!

LON123