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Collections Officer - 6 month fixed term contract

Employer
Macquarie
Location
Reading, Berkshire
Salary
£Competitive
Closing date
6 Mar 2019

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Sector
Accountancy, Banking, Finance
Hours
Full Time
Flexibility
Set hours
Contract Type
Permanent

Job Details

Our growing business seeks to employ a bright and enthusiastic Collections Officer into the Flow Operations team, within our EMEA Operations Hub, for a 6-month fixed term contract.

The collections activity covers both regulated and unregulated agreements across a broad spread of customer types and financial products. You will support the collections process where external agents are involved, assist where the collections process is impacted by contract novation's and perform other assigned tasks necessary to support the Collections department. Where required you will partner with sales and senior management to accelerate the collection process.

You will utilise your strong communication skills to follow-up with customers in a fast, yet professional and efficient manner. You will naturally provide a high level of customer service to be able to resolve collection issues and client discrepancies, issue customer refunds and action account adjustments. You will be comfortable operating in a fast-paced environment, where tasks and priorities change regularly. As an adaptable, self-motivated team player you will invest high levels of energy at work to achieve individual and team goals.

Advantageously, though not essential you may have work experience in a financial products role and developed a sound understanding of leasing products, documentation and banking procedures.

If you are looking for a career, not just a job, with a strong desire to succeed, we want to hear from you!

Corporate and Asset Finance Group provides innovative and traditional capital, finance and related services to clients operating in selected international markets. With offices in Australia, New Zealand, Asia, North America and Europe, Corporate and Asset Finance specialises in:

  • leasing and asset finance
  • tailored debt and finance solutions
  • asset remarketing, sourcing and trading.

Find out more about Macquarie careers at www.macquarie.com/careers 

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.

Macquarie is an equal opportunities employer and does not discriminate on the grounds of age, disability, sex, sexual orientation, gender reassignment, gender identity, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief.

We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility may be available.

Company

Working at Macquarie

We believe in providing a positive environment for all our staff that is innovative and inspiring. For our female staff, Macquarie’s senior leaders are actively involved in increasing the representation of females in management positions.  In June 2014, we launched a mentoring programme for females, with the following two objectives:

  • Address female retention rates at Senior Manager level and improve our diverse pipeline of talent;
  • Engage female Senior Managers by providing tools and support around their personal development;

The programme pairs up Senior Managers with Directors, who meet on a monthly basis, and are supported by active group sessions (bi-monthly) with an external facilitator.

We select some of the brightest minds to help us in solving complex challenges for our clients.  We recognise that recruiting talent from varied backgrounds is essential to improving our understanding of the marketplace, and enhancing creativity and problem-solving capabilities in our businesses.

Because of this, our commitment to you is to create a diverse and inclusive workplace regardless of age, gender, sexual orientation, gender identity, ethnicity or cultural background.

We make this commitment not only because it is the right thing to do but it opens up a world of opportunity, securing the future of our people, our success and our business

View our Top Employer Profile

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