Head of Operations - Part Time

London (Greater)
£38-45,000 depending on experience (pro rata)
07 Feb 2019
22 Feb 2019
Part Time
Contract Type


The Equal Rights Trust (The Trust) is a not-for-profit, non-governmental international human rights organisation which exists to eliminate discrimination and ensure everyone can participate in society on an equality basis. We work in partnership with others around the world to ensure the adoption and implementation of equality laws. We pursue our objectives through advocacy, litigation, development of resources, and movement building.

The post-holder will play a crucial senior role in our London-based team. You will be joining an organisation whose core values include diversity, transparency, collaboration, partnership and excellence. We are a motivated team of individuals, each with their own sphere of responsibility, working within a friendly, supportive and collaborative environment. As an organisation, we seek to maximise flexibility in part to remove barriers to employment for those who are unable to take a 9-5 role. 

The new Head of Operations will be joining the organisation at a key moment in its development. Last year the Trust launched its new five-year strategy and restructured its internal operations to make the Trust more efficient and effective. As part of this process, we have modernised our financial management system and developed and launched new policies and procedures in areas such as risk management and human resources. The Head of Operations, who reports to the Co-Directors and sits on the Senior Management Team, will be responsible for the oversight and implementation of these policies and the Trust’s operations more broadly as well as ensuring the Trust complies with its obligations to its donors. In the coming year, the Head of Operations will also be driving the optimization of the operations team to support the programmes team in income generation efforts.

This is a fantastic opportunity for a highly motivated individual with initiative and experience, looking to play an instrumental role in the development and growth of an international human rights organisation. In addition to supporting the Co-directors and the Board of Trustees in growing the organisation, you will also use your leadership skills to oversee the Trust’s financial, human resource and office management. The role will suit a highly organised individual with excellent communications skills, who is keen to innovate to help the charity grow.  The working arrangements of this role have been designed to be flexible in order to maximise the possibility that those looking for a part-time role to combine with caring responsibilities or for other reasons, are not excluded from applying.

Areas of Responsibility

Strategic and Managerial

  • Together with the Co-Directors, act as a member of the Senior Management Team;
  • Lead the operations team, including through overseeing and supervising the work of the Finance Manager and Team Administrator, and represent this team at the senior management level;
  • Identify and maintain relationships with external sources of operational support where necessary;
  • Support the Co-directors and Board of Trustees in the strategic planning for the organisation.


  • Support the Co-directors in the financial planning for the organisation;
  • Oversee and supervise the work of the Finance Manager;
  • Undertake periodic reviews of the Finance Manager’s work, through sampling and reviewing financial information to ensure accuracy and compliance with contractual requirements;

Risk Management and Operational Policies

  • Oversee the risk management process, including maintenance of the risk register;
  • Provide secretarial support to the Audit and Risk Committee of the Board of Trustees;
  • Maintain and ensure consistent implementation of the Trust’s operational policies in areas such as due diligence, safeguarding and conflict of interest.

Project Management

  • Advise the Co-Directors and make informed recommendations on project implementation issues, including issues related to delivery and the management of staff and financial resources;
  • Optimise the planning, budgeting, management and reporting on all projects;
  • Ensure contractual compliance for grant-funded projects, including by maintaining compliance procedures;
  • Support the Team Administrator in the implementation of monitoring and evaluation processes for the Trust’s programmes.

Human Resources

  • Maintain and keep updated and legally compliant Staff Handbook with all human resource related policies;
  • Take responsibility for personnel files, including ensuring the highest level of confidentiality;
  • Oversee the maintenance of records for staff attendance, annual leave etc.

Office Management

  • Maintain our relationships with key stakeholders and service providers;
  • Oversee the Team Administrator’s work managing the London office, including the IT infrastructure, contracts and purchasing and maintaining records of internal resource availability.

Project Development

  • Support the Co-directors in the preparation and submission of grant funded applications;
  • Supervise the Finance Manager in the development of project budgets;
  • Supervise the Team Administrator in the completion of monitoring and evaluation related elements of project proposals and the submission of applications.


  • The job description is a general outline of the job duties and responsibilities. The post holder may be required to undertake other duties as may reasonably be required from time to time. 

Person Specification


  • At least three years’ experience in a comparative role;
  • Line management experience;
  • Experience of centralised management of multiple projects running concurrently, with different donors and contractual requirements;
  • Experience of establishing and maintaining project management systems to plan, monitor and manage staff time;
  • Experience of financial management or of supervising a financial management function;
  • Experience of office management;
  • Superb organisational skills and initiative and a strong sense of responsibility;
  • Excellent numerical and IT skills;
  • Excellent communication skills for both external and internal communications;
  • Self-motivated and comfortable with working autonomously;
  • Commitment to equality.

Highly Desirable

  • Experience of the development of an international organisation, including knowledge of key donors and fundraising processes (experience of working on project management of EIDHR and/or US State Department donor contracts a particular plus);
  • Strong knowledge of project logic and ability to develop and oversee implementation of excellent logframes, monitoring and evaluation and sustainability approaches;
  • Direct, hands-on experience of financial management in a grant-funded organisation;
  • Experience in using accounting software, in particular QuickBooks;
  • Experience of managing the Human Resources function of a small organisation;
  • Knowledge and/or experience of international human rights/equality and development work;
  • Language skills, in particular Russian, Arabic and/or Spanish.

Application process

Equal Rights Trust is an equal opportunities employer. Unfortunately, this post is not eligible for visa sponsorship in accordance with the UK’s Immigration Rules. Accordingly, you must have the right to work in the UK.

As stated above, the working arrangements of this role have been designed to be flexible in order to maximise the possibility that those looking for a part-time role to combine with caring responsibilities or for other reasons, are not excluded from applying.

Given our desire as an organisation to represent those whom we serve to the best of our ability, we particularly welcome applications from applicants who may have suffered disadvantage because of one or more protected characteristics.

In order to apply, please submit a completed application form (with your CV included). The deadline for applications is 5pm on 22 February 2019. Applications will be reviewed on a rolling basis and selected candidates will be contacted to undertake a written test and, if further shortlisted, to attend a panel interview.

The successful candidate will be asked to start 1 April or as soon as possible thereafter.

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