Sage Support Specialist

Primary Role:
• To provide product support for Sage software and associated products
• To attend project hand-overs and resulting on-site pre-project analysis visits
• To install Sage and Sage-related software
• Post installation support (telephone, email and remote)
• Specific Products (Training available if required)
o Sage 200 ERP software
o Draycir Sage 200 Add-on modules
o Sicon Sage 200 Add-on modules
o Datalinx Sage 200 Add-on modules

Secondary Role
• Responsible for the company ISMS system
o Prepare for and run monthly Review meeting to identify and act on security issues
o Liaise with and host annual audit by external auditing body
o Update and action continuous improvement actions
o Schedule and administrate internal audits
(Note: all Paradise staff are available to delegation chosen actions in this role)

Other sub-roles may be available through experience or personal development:
• Project Management
• Business Process Documentation
• SQL Server (administration, query generation & scripting)
• Delivery of training sessions to end-users (1-1 rather than classroom)
• Sage software bespoke development

Personal Skills required:-
• At least one year of Sage 200 support experience
• Enthusiasm
• Confidence
• Good arithmetic
• Good communication skills
• Good organisational skills
• Confidence with IT
• Ability to learn quickly

Other:-
• Car driver essential (ample free parking)
• Hours of work: Full time or structured part-time. Could suit returner.
• 4 weeks holiday plus public holidays

For more Details Call Northampton 808555