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Local Business Manager - Edgware

Employer
Metro Bank Plc
Location
Edgware, Harrow
Salary
(depending on your level of experience) from circa: £28,000
Closing date
14 Mar 2019

Job Details

Are you passionate about working with businesses in the local community? Do you want to be the face of business banking for your store? Do you want to help businesses grow to their full potential? Then being a Local Business Manager could be the job for you!


As a Local Business Manager (LBM) you are the store’s brand ambassador for our local business banking customers. Dealing with a variety of businesses, you will be on hand to make sure our customers have a swift and easy experience opening their accounts and taking care of all of their needs once they are set up to bank with us.

 

So what would you be doing?...


•Through your existing knowledge and experience, you will be originating and developing relationships with new and existing business customers; allowing us to acquire, keep and grow our deposit and lending portfolio
• Working internally with colleagues to provide amazing support and services for our business customers
• Organising fantastic events for both new and existing customers. This gives local businesses the opportunity to network with each other as well as check out what Metro Bank has to offer
• Supporting your team with an amazing eye for detail, reviewing new account applications to ensure all details have been correctly input to protect your customers and the bank from any potential risk
• Creating the ultimate business dream team, working closely with your store's Local Director to support and coach store colleagues to deliver amazing service to our business banking customers
 
You need to be this kind of person…


• Passionate about providing unparalleled levels of service and convenience for customers
• Prepared to stick at something – we get nervous if someone has jumped from job to job

• Able to work and learn quickly in a fast paced, fun and dynamic environment
 
We always support colleagues to develop their skills.  But to be successful in this job you really do need to already be able to do most of these wonderful things...


• Have an excellent understanding and knowledge of of what it takes to help businesses grow and prosper in the SME space
• You will have probably worked in a business banking relationship manager role elsewhere and now want the opportunity to be very successful at our amazing bank
• You will have up to date knowledge of the businesses in your local area – knowing "who's who", the movers and shakers, and all that is going on
• Coach and inspire your colleagues in Store so that they understand business banking and give our customers amazing service

  • IMPORTANT FOOTNOTE;

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box.  We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked.  So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!

 

#LI-Loveyourjobatlast

Company

Metro Bank is Britain’s first new High Street bank in over 100 years. We offer banking focused on the customer through unparalleled levels of service and convenience. With our unique, customer-focused retail business we reinvent the rules of retail banking, making every effort to remove all stupid bank rules from our day to day services to offer simpler and more convenient banking to you.

We’re an equal opportunities employer and we take real pride in having a supportive family friendly culture for colleagues and customers; ranging from shift working and enhanced maternity benefits to Kids Rock events which team members and their families are welcome to attend. Metro Bank is committed to creating a diverse workforce that represents the communities it serves, and giving opportunities to colleagues looking to build a career with the bank.

 

 

Company info
Location
London
United Kingdom

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