Business Support Manager to work part time (24 hours across 3 days per week) offering an annual salary of £27,500 (Full Time Equivalent) plus benefits.

The main purpose of the role is to ensure the best possible performance, productivity, and efficiency of the Museum’s administrative operations and finance through the provision of effective processes and strategies.

Summary of tasks and responsibilities:

* Manage the Accounts Assistant and ensure the processing of documents within the office

* Manage the Business Support Assistant and administrative team to provide effective day to day administrative support to all Museum departments

* Complete the weekly banking processes

* Undertake Quickbooks accounting to compile monthly management accounts and performance data

* Effectively manage a delegated budget in coordination with the Director

* Ensure efficient processing of group enquiries, bookings, visits, hire enquiries and site use

* Ensure all databases are updated and maintained according to agreed timescales and with GDPR compliance

* Communicate statistical information and reports to the management team and Trustees, notably related to visitor numbers

* Proactively look for creative ways to reduce administrative costs and increase departmental efficiency

* Manage office security, including use of the safe, issue of keys and radios, and access to Museum areas

* Manage the effective coordination of emergency and first aid incidents, ensuring appropriate

* Ensure a friendly and efficient welcome for incoming visitor and volunteer enquiries

* Ensure office computer technology, machinery and equipment systems are operated efficiently

* Actively participate in internal and/or external meetings, training programs, seminars and classes, as required, to raise awareness of job performance

* Act as Museum Duty Manager when required, in line with the rota

The ideal Business Support Manager:

* Proven experience in general office management, leading multi-disciplinary teams and associated training & coaching

* Knowledge of Quickbooks or equivalent accounting software

* Ability to work with and analyse management accounts

* Competent with Microsoft Office products

* Good working knowledge of GDPR

* Excellent interpersonal skills with the ability to communicate effectively

* NVQ level 3 or 4 (or equivalent) in Business or Finance is desirable but not essential

Due to the nature of the Museum’s work, the post holder will be expected to be flexible with working their hours over a 7 day period during the Museum’s ‘open season’, including public holidays, as demanded by operational requirements.

About us:

Amberley Museum & Heritage Centre has been in existence for 40 years on a 36 acre site with over 40 exhibit buildings, providing hundreds of thousands of visitors with informative and inspiring experiences. The collections represent the industries of the south-east of England from 1750 to present day