Lending Servicing Specialist
- Employer
- Metro Bank Plc
- Location
- Kings Road, London
- Salary
- £25,000
- Closing date
- 18 Mar 2019
View more
- Sector
- Accountancy, Banking, Finance, Customer Service & Call Centres, Sales
- Hours
- Full Time
- Flexibility
- Flexible working available
- Contract Type
- Permanent
Job Details
Are you a lending genius? Do you love to assist with products? Can you create fans across the Bank while constantly providing incredible levels of service as you go? Then look no further!
The Lending Servicing Specialist supports in all aspects of money movements on retail lending products, such as overdrafts and credit cards. This role sits within our Lending Operations team who are based in a suite of offices above our iconic Metro bank store on the Kings road, Chelsea.
So what will you be doing?
• Providing answers to queries which arise relating to loans and marking limits
• Investigating reconciliation queries on lending accounts and fee receipts
• Making sure any issues are managed and resolved quickly and efficiently
• Leading on transaction investigations on loan accounts within our banking systems
You need to be this kind of person...
• Passionate about providing unparalleled levels of service and convenience for customers
• Prepared to stick at something – we get nervous if someone has jumped from job to job
• Able to work and learn quickly in a fast paced, fun and dynamic environment
We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things...
• You need to have a basic understanding of banking back office processes
• A general understanding of lending products would be useful for this role
• You will probably have worked in a fast paced administrative role previously - perhaps even in a bank!
• The ability to build great business relationships in a very fast paced, changing environment
• You will be great at taking initiative to find areas that need improvement and attending to every detail along the way
Company
Metro Bank is Britain’s first new High Street bank in over 100 years. We offer banking focused on the customer through unparalleled levels of service and convenience. With our unique, customer-focused retail business we reinvent the rules of retail banking, making every effort to remove all stupid bank rules from our day to day services to offer simpler and more convenient banking to you.
We’re an equal opportunities employer and we take real pride in having a supportive family friendly culture for colleagues and customers; ranging from shift working and enhanced maternity benefits to Kids Rock events which team members and their families are welcome to attend. Metro Bank is committed to creating a diverse workforce that represents the communities it serves, and giving opportunities to colleagues looking to build a career with the bank.
- Location
-
London
United Kingdom
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