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Help Desk Operator

Employer
Bardwood Support Services Limited
Location
Northampton, Northamptonshire
Salary
£19000 - £23000/annum
Closing date
23 Mar 2019

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Sector
Administration, Secretarial & PA
Hours
Part Time
Flexibility
Set hours
Contract Type
Permanent
We are currently recruiting for Help Desk Operators to work as part of a an established team providing key operational support to a large and dynamic national operation in the security system. This role will provide great opportunitiesfor the development of existing and new skills. The client believes in investing in people and supports staff to achieve their full potential.

For this position, you will be responsible for building and maintaining client relationships, help manage customer service delivery, allocation of service resource to ensure contract delivery, provide admin support and responding to bothtelephone and email queries.

Both full time and part time roles are available.

Skills and experience required;

Good understanding of Microsoft Office packages

Effective and concise communicator

Demonstrate the ability to work under pressure and achieve deadlines

Confident telephone manner

Must be reliable and demonstrate a proactive attitude

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