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Administration Assistant - Mary Parker House, Plymouth

Employer
Ellis Knight Bespoke Recruitment Ltd
Location
Plymouth
Salary
£8840/annum
Closing date
28 Mar 2019

View more

Sector
Administration, Secretarial & PA
Hours
Part Time
Flexibility
Set hours
Contract Type
Permanent
Work with us at one of our client’s luxury accommodation sites based in Plymouth. If you have excellent customer service and Administrative skills and enjoy working in a fast paced environment? We have just the job for you!

This is a part time position working 20 hours a week – split 5 hours over 4 days. We do ask for flexibility during peak times

Interviews will be held on Monday 11th March

We are seeking some assistance for their fabulous team on a part time permanent basis! You will be working on a variety of tasks including the following;

Key Tasks

* Daily administrative duties with regard to the delivery of the service to students, staff and clients.

* Required to establish professional work practices and procedures to ensure a pleasing and hygienic standard of accommodation.

* Ensure the upkeep of the fabric of the building, equipment, furniture and fittings by reporting defects and taking corrective action, so that a well maintained safe and secure living and working environment exists.

* Be available at published times to deal with queries.

* To be responsible for the safe keeping of any monies / float and banking of receipts in accordance with the cash handling procedures.

* Control and issue of any keys or access devices including administration relating to car parking(if applicable) in accordance with residences procedures.

* Responding to customer enquiries in a prompt and courteous manner

* Communicating effectively with customers to ensure they are fully informed of current and future developments

* Maintaining excellent relationships with service users

* Ensuring site kept in optimum condition both on the interior and exterior

* Maintain proper and accurate records in conjunction with Accommodation Management Team

* Under supervision, manage all risk and safety within property

* Reporting of safety issues to Group Human Resources & Safety Manager

Skills:

* Customer service experience, both face-to-face and over the phone

* Confident when speaking to clients/customers

* Excellent attention to detail and the ability to provide examples of problem solving

* Sales experience, within any target driven area is desirable

Attributes/ Personal Characteristics:

* Organised

* Strong people skills focusing on customer service

* Punctual and reliable

* Strong team player with the ability to multi task

* Proactive and friendly approach

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