Administration Assistant - Mary Parker House, Plymouth
- Employer
- Ellis Knight Bespoke Recruitment Ltd
- Location
- Plymouth
- Salary
- £8840/annum
- Closing date
- 28 Mar 2019
View more
- Sector
- Administration, Secretarial & PA
- Hours
- Part Time
- Flexibility
- Set hours
- Contract Type
- Permanent
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Work with us at one of our client’s luxury accommodation sites based in Plymouth. If you have excellent customer service and Administrative skills and enjoy working in a fast paced environment? We have just the job for you!
This is a part time position working 20 hours a week – split 5 hours over 4 days. We do ask for flexibility during peak times
Interviews will be held on Monday 11th March
We are seeking some assistance for their fabulous team on a part time permanent basis! You will be working on a variety of tasks including the following;
Key Tasks
* Daily administrative duties with regard to the delivery of the service to students, staff and clients.
* Required to establish professional work practices and procedures to ensure a pleasing and hygienic standard of accommodation.
* Ensure the upkeep of the fabric of the building, equipment, furniture and fittings by reporting defects and taking corrective action, so that a well maintained safe and secure living and working environment exists.
* Be available at published times to deal with queries.
* To be responsible for the safe keeping of any monies / float and banking of receipts in accordance with the cash handling procedures.
* Control and issue of any keys or access devices including administration relating to car parking(if applicable) in accordance with residences procedures.
* Responding to customer enquiries in a prompt and courteous manner
* Communicating effectively with customers to ensure they are fully informed of current and future developments
* Maintaining excellent relationships with service users
* Ensuring site kept in optimum condition both on the interior and exterior
* Maintain proper and accurate records in conjunction with Accommodation Management Team
* Under supervision, manage all risk and safety within property
* Reporting of safety issues to Group Human Resources & Safety Manager
Skills:
* Customer service experience, both face-to-face and over the phone
* Confident when speaking to clients/customers
* Excellent attention to detail and the ability to provide examples of problem solving
* Sales experience, within any target driven area is desirable
Attributes/ Personal Characteristics:
* Organised
* Strong people skills focusing on customer service
* Punctual and reliable
* Strong team player with the ability to multi task
* Proactive and friendly approach
This is a part time position working 20 hours a week – split 5 hours over 4 days. We do ask for flexibility during peak times
Interviews will be held on Monday 11th March
We are seeking some assistance for their fabulous team on a part time permanent basis! You will be working on a variety of tasks including the following;
Key Tasks
* Daily administrative duties with regard to the delivery of the service to students, staff and clients.
* Required to establish professional work practices and procedures to ensure a pleasing and hygienic standard of accommodation.
* Ensure the upkeep of the fabric of the building, equipment, furniture and fittings by reporting defects and taking corrective action, so that a well maintained safe and secure living and working environment exists.
* Be available at published times to deal with queries.
* To be responsible for the safe keeping of any monies / float and banking of receipts in accordance with the cash handling procedures.
* Control and issue of any keys or access devices including administration relating to car parking(if applicable) in accordance with residences procedures.
* Responding to customer enquiries in a prompt and courteous manner
* Communicating effectively with customers to ensure they are fully informed of current and future developments
* Maintaining excellent relationships with service users
* Ensuring site kept in optimum condition both on the interior and exterior
* Maintain proper and accurate records in conjunction with Accommodation Management Team
* Under supervision, manage all risk and safety within property
* Reporting of safety issues to Group Human Resources & Safety Manager
Skills:
* Customer service experience, both face-to-face and over the phone
* Confident when speaking to clients/customers
* Excellent attention to detail and the ability to provide examples of problem solving
* Sales experience, within any target driven area is desirable
Attributes/ Personal Characteristics:
* Organised
* Strong people skills focusing on customer service
* Punctual and reliable
* Strong team player with the ability to multi task
* Proactive and friendly approach
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