Skip to main content

This job has expired

German Speaking Customer Service Advisor - Home based

Employer
Job Spot Recruitment
Location
Crewe
Salary
£18000/annum Excellent Benefits, Work from home
Closing date
6 Apr 2019

View more

Sector
Customer Service & Call Centres
Hours
Part Time
Flexibility
Set hours
Contract Type
Permanent
Job Description

German Speaking Customer Service Advisor

Monday to Friday 8.30am - 4.30pm or 9am - 5pm / Part time hours considered

£18k with a yearly review

Permanent opportunity

Crewe based client. You can be office or home based.

Jobspot Recruitment is pleased to be representing our client in search of a German Speaking Customer Service Advisor. The company have been trading for 8 years now and have recently relocated to bigger premises to accommodate their growth and new business demand.

The successful candidate will be providing support to existing and potential customers and colleagues by answering Customer Service enquiries via telephone and email, resolving problems, fulfilling requests, processing orders as well as some other general administrative duties. Language fluency in English and German is essential.

You will need to be available to come into the office for around 3 weeks intensive training then you will be required to come into the office on a monthly basis.

Job role:

- Manage and respond to customers and prospective client enquiries promptly and effectively

- Ensure swift and effective resolution of problems

- Ensure all enquiries are logged accurately

- Update customer records

- Produce reports as required using excel

- Order processing - produce invoice and receipts and issue to customers

- Perform other administrative duties as assigned

The Successful Applicant:

- Previous customer service experience gained within an office, retail or hospitality environment

- Excellent written and spoken communication skills in both English and German

- Good teamwork and relationship building skills

- Knowledge of MS Office including Word, Excel, PowerPoint, and Outlook

- Excellent problem-solving skills

- Good reporting skills, able to present information and prepare reports

- Excellent numeracy and Excel skills

- Ability to prioritise and work without close supervision

If you apply for one of our positions you will automatically register with Jobspot Recruitment Limited. Any personal information you provide to us via websites of our 3rd party suppliers is governed by our Privacy Policy, which is available at your request by contacting Jobspot on (phone number removed)

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert