Job Title: Retail Assistant (Saturdays) - 3 vacancies

Location: Hillier Garden Centre, Hemel Hempstead

Reporting to: Department Manager

Company Overview

With over 150 years’ experience which goes back six generations, Hillier has an international reputation for its horticultural skills and expertise. With garden centres, trade focused Wholesale Trees, Nurseries and a Cash & Carry division, Hillier also holds a world record for having the most consecutive gold medals at Chelsea Flower Show!

Here at Hillier Nurseries, being the best remains at the heart of everything we do. Now with 12 garden centres and 4 nurseries across the south of England and a head office in the heart of the Hampshire countryside, we are always on the look-out for inspirational individuals to join our growing team.

Our values at Hillier incorporate Honesty, Inspiring, Loyalty, Listening, Innovative, Empowering and Respectful. We are passionate about what we do and build great, long-lasting relationships with customers and communities based on trust and respect. We care about how we do business and are proud of our history and heritage and take our responsibility towards the environment seriously.

Role Purpose:

As a Retail Assistant, whether you are on the shop floor, or at the checkout, you will be responsible for ensuring great customer service. The role is exciting and varied and offers a fantastic opportunity to be part of a high performing team.

Key Responsibilities:

• Operating garden centre tills, adhering to the company’s Till Procedure Policy, following suitable training.
• Providing the highest standards of customer service at all times within the garden centre.
• Liaising with the wider management team to ensure an excellent understanding of products on sale.
• Demonstrating a high level of accuracy throughout all aspects of the General Assistant role.

Skills & Experience:

• Strong team player with a “can do” attitude
• Great communication skills.
• Enthusiasm for providing the very best customer service.
• Work with energy, pace and passion.

What we offer:

• Auto enrolment pension after three months.
• Free membership to the Sir Harold Hillier Gardens after three months.
• Free Parking.
• Employee Assistance Programme.
• 31 days annual leave.
• 20% staff discount after three months.
• 50% discount in the Garden Centre Restaurant whilst working.

What we are looking for:

This is a varied and exciting role in which you will work in a busy and motivated team, part time for 7.5 hours per week on Saturday. As ambassadors for the Hillier brand, all of our employees are focused on delivering a consistently exemplary customer experience. Our retail assistants are offered a competitive salary so if you are looking for a fantastic opportunity within a unique and prestigious family organisation, we would love to hear from you.

Closing Date: 29th March 2019

We reserve the right to close an advertisement early if we receive a large number of applications for the post.

Due to the volume of applications received, we are unable to respond to unsuccessful applicants individually. If you have not heard from us within three weeks of your application, you have not been successful on this occasion.