Main Purpose

We are looking for someone with a passion for providing excellent internal and external communications and marketing material to join our Waste Treatment site in Milton Keynes. You will be responsible for managing and providing and excellent front of house services including reception and education centre.

Part of this role will give the opportunity to organise regular visits, open days and special events for the education centre. This role is also responsible for providing administrative support to ensure smooth running of the education centre and the provision of a responsive and welcoming service for the wider community.

Responsibilities

• Daily operation of reception and front of house services
• Coordinate internal and external meetings including room booking, arranging agendas, preparing spaces, ordering catering
• Report all faults in accordance with procedures
• Ensure all front facing spaces, meeting rooms and all equipment are kept in good order and that all equipment is functioning correctly
• Control site access for staff, visitors and contractors in accordance with client and carry out inductions and safety procedures
• Car park management and space booking
• Ensuring visitors have a positive visit
• Administration duties as required, including coordinating reports and monthly packs and creating presentations, filing, stationary orders, photocopying, laminating etc.
• Maintain and update education and communications systems
• Produce written materials (e.g. collateral, press releases, award entries, case studies, internal news items, social media entries etc.) as required
• Produce content for various channels including the internal and external website, social media and collateral (videos, vlogs, infographics etc.) as required
• Control of visitor clothing and equipment
• To present a professional image to all staff within Amey as well as external contacts
• Liaise with contacts before visiting the centre
• Assisting with external communications
• Assisting with training administration and assisting staff with other IT requirements
• Assist with education and training sessions and ensure appropriate Education Centre stationary is appropriately stocked

About you

Behavioural competencies

• Good verbal and written communication
• Proactive, conscientious and confident in approach
• Highly flexible and adaptable
• Enthusiastic, act with initiative
• Pleasant and helpful attitude
• Professional individual committed to delivering an efficient customer service
• Professional appearance and wear uniform where needed

• Proactive; listens and responds quickly in solving problems and generates solutions
• Takes personal accountability for delivering key projects and tasks
• Acts with honesty and integrity
• Reacts to new challenges flexibly and with a positive attitude

Technical competencies

• Highly competent levels of IT skills (Microsoft Office, InDesign,)
• Good organisational and planning skills

• Graduate