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Customer Service Specialist

Employer
Ideal Personnel & Recruitment Solutions Limited
Location
Milton Keynes, Buckinghamshire
Salary
£9.84 - £10.33/hour
Closing date
2 May 2019

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Sector
Customer Service & Call Centres
Hours
Part Time
Flexibility
Set hours
Contract Type
Contract
Our client has a part time, 6 month fixed term contract vacancy for a customer service specialist. This role suits people who have a real passion for helping others and making a difference. They want to recruit people who can give first class customer experience. As the role is telephone based, you will be handling enquiries and providing advice in a professional and friendly manner. This is not your typical call centre environment. Working as part of a friendly and cohesive team, the role is unscripted, where it is quality based, not quantity.

Handling a range of inbound calls, you’ll play a pivotal role when it comes to providing real time information, you’ll do more than just communicate; you’ll advise, dipping into your empathy, and ability to help customers get the right outcome for them.

The hours alternate between the following:

Weeks 1 and 3

Mon & Thu 19:30 - 02:00 and Fri 20:30 - 03:00 (6 hrs/day, 30 min break)

Weeks 2 and 4

Tues & Sun 19:30 - 02:00 and Sat 20:30 - 03:00 (6 hrs/day, 30 min break)

If you’ve got a customer service background, if you’re a confident communicator and looking to take on a new challenge in an established business, there’s really no better place for you. If you are currently working in retail and looking to change to an office environment, then this is the perfect opportunity.

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available

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