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Customer Service Advisor

Employer
Brook Street UK
Location
Bradford
Salary
£18000/annum
Closing date
2 May 2019

View more

Sector
Customer Service & Call Centres
Hours
Part Time
Flexibility
Set hours
Contract Type
Permanent
Are you looking for a new challenge?

We have a number of vacancies available with one of our leading Bradford clients, looking to recruit a new team of customer service advisors on a permanent basis.

With full time and part time opportunities available, if you`re looking to join a friendly team environment we could have the role for you!

Due to growth our client are looking for experienced, talented and customer focused advisors. You`ll be joining a fortune 500 company in their well-established Bradford offices.

Part Time hours: 4 days per week 11am - 3:00pm.

(After training you will also work 1 in 4 Saturday shifts 9:00am - 1:00pm)

Full Time Hours: 8:45 - 5:15pm Mon Fri, with 1 in 4 Saturdays 9:00am - 1:00pm.

A day in the life of this role will include:

Acting as first point of contact for customers, via telephone and email

Answering queries and providing advice and guidance

Processing new applications on to the system

Using your skills to ensure that all queries are resolved in a professional, customer focused manner

Ensuring information is relayed to other departments when required

Guaranteeing all correspondence is handled within the correct timescales and in line with FCA standards.

We`re looking for supportive and customer centric candidates, who love working as part of a close knit team.

You must be able to pass a credit check to be considered for this role.

You must have a professional telephone manner

Have a positive & helpful attitude

Experience working in a call centre is desired

Applicants must have previously worked in a customer focused role.

In return our client offers:

A Salary of £18,000 (pro rata for part time hours)

Free onsite parking

Transport links to Leeds and Bradford

If this sounds like the role for you, please apply online today! We have immediate interviews & starts available

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