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Client Relationship Manager

Employer
UK Body Talk Limited
Location
London (Central), London (Greater)
Salary
£36,00 per annum + bonus
Closing date
9 May 2019

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Job Details

We are award winning Communication Specialists and a really lovely company to work for. In the past few years we have helped clients gain an additional £1.6 billion of business, through specialist presentation coaching and sales pitch writing and rehearsal. We have trained over 50,000 people, from 46 countries, across Europe, America, Australia and the Middle East. We have over 100 corporate clients, including many of the FTSE 100 and Fortune 500 Companies.

The company is embarking on the next stage of growth and we’re looking for a team player, with initiative and experience.

Someone who is energetic, creative and highly conscientious with a passion for client relationships. If you’re right for us, you will have a good understanding of client relationships and how they tactically underpin business development and marketing communications.

You will also be an excellent communicator, with great attention to detail and the ability to prioritise work.

ROLE AND RESPONSIBILITIES
• Promptly answering client enquiries to the web site e-mail or phone
• Log all communication through the CRM software system
• Coordinate with client and trainers to clarify correct scope of work
• Where necessary establish client meetings and ensure correct representatives attend
• Liaise with internal Travel Management to ensure appropriate estimates are included in proposals
• Generate and issue proposals and contracts. Ensure contracts are signed and returned in a timely manner
• Project Manage the pre-event information collecting and event delivery to ensure clients have a great experience
• Coordinate with other employees on Trainer booking ensuring a fair balance of work
• Be available in the office at least 4 days a week.

DEMONSTRATABLE SKILLS & EXPERIENCE
• Minimum Bachelor’s Degree or equivalent
• Ability to work on your own initiative
• Experience of HubSpot CRM and HubSpot Deals platforms or similar CRM software
• Team working to ensure best overall outcome for the company
• Professional, committed and determined
• Ability to build long term relationships with clients
• Excellent attention to detail from proposal through to contract and event management
• Great verbal and written skills

If you would relish the challenges and opportunities that an innovative and expanding business provides then this is a unique opportunity. Please click apply to forward a CV and covering letter to Sarah Hawkins. 

Company

We are award winning Communication Specialists and a really lovely company to work for. In the past few years we have helped clients gain an additional £1.6 billion of business, through specialist presentation coaching and sales pitch writing and rehearsal. We have trained over 50,000 people, from 46 countries, across Europe, America, Australia and the Middle East. We have over 100 corporate clients, including many of the FTSE 100 and Fortune 500 Companies.

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