NHS 111 Health Advisors needed - London

NHS 111 Health Advisor
£11.21 -26.78 p/h
Croydon, London

Hays Healthcare are working with London Ambulance Service to provide them with call handlers to work on the NHS 111 service. As an NHS 111 Call Handler, you will take a variety of incoming calls from the general public, providing them with an appropriate response to urgent healthcare needs within a timeframe.


Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist or even a GP, and can arrange face-to-face appointments if it is required. You must be able to adapt to a fast-paced working environment, be an excellent communicator, enjoy working as part of a team and be confident in your decision making abilities.


The London Ambulance Service 111 sites are located in Croydon. Shifts are very flexible and we are looking for candidates to work either full-time or part-time hours (minimum 20 hours per week).The shifts include days, evenings, nights and weekends.

For this role you must have current or previous customer service experience either face to face or telephone based, be a good communicator and be comfortable using a computer.

If successful at interview you will be given a 4 week training programme which commences on 13th May.

To apply for the role please send an updated CV to: or call [... Click Apply...].

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