SEND Information Advice and Support Caseworker

Harrow, London (with regular travel throughout the borough)

About Us

We are Family Action, a national charity committed to building stronger families and brighter lives by delivering innovative and effective services and support that reaches out to many of the UK’s most vulnerable people.

We seek to empower people and communities to address their issues and challenges through practical, financial and emotional help. Our work is wide-ranging and includes help for parents-to-be, the provision of many Children’s Centres in local communities, intensive family support, emotional health and wellbeing services, counselling, mediation and therapies, support in schools and financial grants programmes. Family Action is also recognised as a leading provider of training and consultancy.

We’re now looking for a part time SEND Information Advice and Support Caseworker to join us on a 12 month fixed-term contract and support the delivery of our SEND (Special Educational Needs and Disability) services.

The Benefits

- Salary of £8,664 - £9,698 per annum (£21,660 - £24,245 FTE) inclusive of Outer London Weighting

- Pension scheme

- Flexible working hours

- Cycle scheme

- Employee assistance programme

- Eyecare vouchers

- A full induction and ongoing quality training

- The opportunity to get involved with Family Action’s initiatives

- 25 days’ holiday per annum (pro rata)

This is a brilliant opportunity to take on an exciting, new challenge with a charity that’s dedicated to transforming lives and supporting those in need.

We’re a forward-thinking, people-focused organisation that operates with mutual respect. We strive for excellence in all we do and support each other to perform to the best of our ability.

If you share these values and want to work as part of a passionate team who are striving to achieve the best outcomes for children and young people, we would love to hear from you.

The Role

As a SEND Information Advice and Support Caseworker, you’ll support the delivery of our SENDIAS (Special Educational Needs and Disabilities Information and Advice Support service) offering.

SENDIAS aims to empower parents/carers and young people with special educational needs and disabilities by providing free impartial information and advice relating to education, health and social care.

Taking ownership of your own caseload, you will:

- Provide advice via telephone, email and face-to-face

- Inform children, young people and their parents/carers of their rights regarding the SEND process

- Support users to express their views in meetings with local authorities, schools and other professions

- Help to recruit and train volunteers to support the service

About You

To join us as a SEND Information Advice and Support Caseworker, you’ll need:

- Experience of working with children, young people and their families with additional needs

- Proven experience of delivering impartial advice and support to families where children and young people have special educational needs and disabilities

- Previous experience of supervising and managing volunteers

- Excellent knowledge of current special educational needs procedures and SEND reforms

- The ability to promote positive outcomes for children and actively empower families to represent themselves

- A degree (or equivalent) in a relevant subject, such as education, health, social care or similar

Other companies may call this role Support Worker, SEND Information Advice and Support Caseworker, SEND Support Worker, Social Care Assistant, Social Care Worker, SEND Advisor, Care Worker, Special Needs & Disability Support Worker, Send Support Caseworker or Information Advice and Support Caseworker.

The closing date for applications is the 23rd April 2019. This is a part time role, working 14.8 hours per week.

Webrecruit and Family Action are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking a rewarding contract as a SEND Information Advice and Support Caseworker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.